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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice, quiet motel. This is the second time my wife and I stayed here. The room was clean and had a full sized fridge and two burner stove in it. Great for when you don't want to go out to eat. Room did have a leak under the sink in the bathroom and wasn't taken care of when we complained. I would still recommend this motel to others.
Business response:
Lowell, thank you for returning to stay at Extended Stay America. We are glad to read you had a nice time here and that you liked your well-appointed room. That being said, please accept my personal apology as well every assurance we will be working to address the concerns you outlined regarding maintenance. We appreciate you recommending us and look forward to serving you much better in the future. Sincerely, Hotel Management
I liked the Hotel. The Bed Closest to the Door, the Cover had Blood on it, and the Sheets had PEE on it, and also the Box Spring Sheet had PEE on it.
Business response:
Lee, we are sorry for not meeting your expectations and for the cleanliness issues you encountered in your room. We take the cleanliness of our rooms very seriously and steps are already underway with our housekeeping team to ensure this does not happen again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Good I enjoyed the good night's sleep quite place good staff .................................................
Business response:
Renee, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a rested well and that our staff took good care of you. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management
Business response:
Richard, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Not as nice as other extended stays Second trip staying here and both stays we have had different check in people and they do not know the computer system well and can not answer all our questions. Better training is needed. The shower was bad, low pressure this time. Beds are clean. Extended stays are usually better kept up, this one is getting run down.
Business response:
Tony, thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and got a good night’s sleep. We truly value your feedback in regard to front desk service and maintenance as it will help to improve our future guest experiences. We appreciate your loyalty toward our brand and hope this experience will not deter you form choose us again in future. Sincerely, Hotel Management
New and clean. Comfy beds, nice clean rooms. Only thing it needs is a hot tub
Business response:
Jeff, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Steve, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Not recommended for a family Expensive for what it offers. Staff was not that friendly. I admit it is a very clean hotel. Breakfast was not a breakfast. The only had coffe and tea, muffins and when we asked for toppings for the oatmeal they told us no” they do not offer anything else” I do not recommended this place for a family.
Business response:
Alejandra, thank you for staying with us and letting us know you liked our well-kept property. That being said, we are sorry for not meeting your expectations with our service and with the complimentary grab-and-go breakfast. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Awesome rooms with very clean kitchen and comfortable bed
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you loved your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.