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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Business response:
Debbie, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Great room and nice,ajd funny staff. Wish that hotel offered a pool for family events
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice hotel close to river and clean
Business response:
Thank you for choosing Extended Stay America. We are pleased you were benefited from our close proximity to various places and that you enjoyed your stay here. Thanks again for being our guest, and we hope to serve you better in the future. Sincerely, Hotel Management
They didn't mind the cat. Nice room. However, the ease at which the cat could hide under the bed was troubling. Perhaps replacing the bed frame with something that the cat can't get under would have avoided the 20 minute battle to recapture her at checkout. I won the battle, but the stitches required to close the wounds inflicted by the cat were a bit pricey. Sorry about the blood, I tried to clean it all up.
Business response:
Michael, thank you for being our guest and taking the time to share your feedback. Although it is good to see your nice rating, we are sorry for the difficulties you had with your cat. We have made a note of your feedback and hope you will visit us again so we can deliver a much better experience. Sincerely, Hotel Management
For the cost of this hotel it has everything and more.
Business response:
Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Great Experience and convienent location and comfortable room.
Business response:
We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Awesome location Love coming here to shop
Business response:
Caroline, we appreciate you taking the time to post your review of the Extended Stay America. We are glad you enjoyed every aspect of your stay and that you were satisfied with the same. We look forward to welcoming you back soon. Sincerely, Hotel Management
Not the best choice I was very disappointed with the service received at this hotel. Despite being an "extended stay" facility, there were no toiletries available in the room and no cooking utensils, appliances or dishes. These had to be requested from the front desk, which we did minutes after our arrival. This apparently was not a priority for the clerk at the desk who checked us in because she went off shift without ensuring that we had received our requested items. Fortunately, the evening clerk Wendy decided to call and... read more
Business response:
Thank you for taking the time to post your review. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience, so we certainly understand why you may have found our amenities a bit different than traditional hotels. On a positive note, we are glad you liked the service provided by Wendy. We hope to have another chance so we can create a much more positive experience on your next trip. Sincerely, Hotel Managem... read more
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.