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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice, but with small improvments could be a 5. Check in was a little shaky. Desk clerk was having problems with other customers, and had small problems checking us in, but eventually did it. Pre asked for top floor room to reduce noise above room, but did not get it. But nice newer kitchenette in good condition. Had issues with Wi-fi, which the clerk said they were working on. Could have been a little cleaner, but not terrible. Not much for breakfast. Just coffee, granola bars, muffins, and packages of oatmeal. With better s... read more
Business response:
Thanks for being our guest at Extended Stay America. We are glad you had a comfortable stay and liked some aspect of our hotel. We value your feedback as it will help to improve our future guest experiences. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, General Manager
Cofortable room near river v All good except promised a continental breakfast but only orovided packaged muffins, bars, instant oatmeal, coffee and tea on tiny table in lobby.
Business response:
Thank you for staying with us. We are happy your room with a river view was to your liking. However, we are sorry our complimentary grab-and-go breakfast offerings did not meet your satisfaction. I will share this with my Brand Leaders so they have knowledge of our guests' desires regarding this and assists them in determining new future offerings. Thanks for your feedback, and please consider staying with us again. Sincerely, General Manager
The hotel itself was great for the price we paid. The staff were either having a horrible weekend or are just really grouchy people so we decided to just avoid them. The breakfast is basic (granola bars and muffins) so we went to Walmart to get breakfast items. Worked perfectly since we had a full size kitchen in our room. The bed was comfy and the room was cool, Can't complain too much for what we paid.
Business response:
Thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked the value we offer. That being said, we are deeply sorry that our staff was not as responsive as they should have been in working to address your concerns. It is always our goal to follow up immediately and resolve everything to your total satisfaction. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will give us the opportunity to make it up to you on a future v... read more
Hotel was quiet and efficient. It was a 1 night stay, what can I say?
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, General Manager
Included Grab and Go breakfast is not my style The room felt downright chilly because apparently the staff set the room temperature to High Cool 55F. It was a waste of energy. I had to set it to Low Heat at 72F for 15 minutes to make the room comfortable. Included breakfast is Grab and Go style opposite the reception with pre-packaged muffins, granola bars, oatmeal, coffee, hot chocolate and tea. There was no orange juice, no fresh milk (just coffeemate) not even a table and chairs to hang around. The hotel room is very spac... read more
Business response:
Thank you for being our guest at Extended Stay America. It’s nice to know you liked your spacious room and our fully-equipped kitchen. However, we are sorry that our breakfast offerings were not so appealing to you. Your comments will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We appreciate your business and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
El desayuno solo cafe y madalenas que tienes que coger y tomarlas en la habitacion.
Business response:
Thank you staying at the Extended Stay America. We're delighted to know you had a good time with us and found your room comfortable. It was our pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Andrew, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Great location next to the river Nice location, quite area, close to shopping and restaurants
Business response:
Thank you for being our guest at Extended Stay America - Great Falls - Missouri River. We are pleased to know you liked our convenient location and were impressed with the great value we offer. It was so good to have you here, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America - Great Falls - Missouri River. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.