This profile has been claimed by the business owner or representative.
Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Priced Right The staff was very friendly, room was clean. No ice machine and coffee was terrible in the morning but this would not stop me from staying there again, price was good.
Business response:
Lenny, thank you for selecting Extended Stay America - Great Falls - Missouri River. We are happy to know you were pleased with the value we offer and that you appreciated our service and clean rooms. Thanks for your feedback. We look forward to your return. Sincerely, General Manager
Art Show Visit When I booked the four night stay in this hotel, I was not aware that they only service the rooms once per week. As a result when I checked out, my room was rather messy with overflowing wastebasket and various used towels. All of the kitchen items must be requested and hauled up from the front desk. The breakfast is minimal and must be brought to the room since there are no tables and chairs in the food area. In general I did not find their concept to be user friendly and will probably not rebook with this ch... read more
Business response:
We appreciate you being our guest. We are sorry for the cleanliness issues you encountered while you were here. I have shared your comments with my housekeeping staff to prevent this from happening again. We would like to inform you that to ensure cleanliness of kitchenware, brand standards require us to make these items available at the front desk rather than leaving them in the room. We hope to welcome you back for a much better visit. Sincerely, General Manager
Nice hotel, great location! I loved the location of this hotel. Right on the river and a big grass area for walking the dogs or fishing or whatever!!
Business response:
Angie, thank you for being our guest and for your wonderful feedback! We are glad you enjoyed your visit and that our convenient location was perfect for everything you wanted to do on your trip. Your feedback is much appreciated, and we hope you will choose Extended Stay America - Great Falls - Missouri River again! Sincerely, General Manager
Affordable hotel along river front Quiet location, affordable price, no frills hotel. Access to river front walkway -very pretty. A couple of good eating establishments nearby within walking distance. Liked the spacious room with recliner chair, desk, king bed & full kitchenette.......just an overnight stay but w/b excellent accomadation for extended stay.....hence the name of hotel! Staff friendly, helpful & concerned for comfort. Hotel has laundry room for guest use which w/b another bonus for someone travelling several da... read more
Business response:
Bob, it was our pleasure having you as our guest at Extended Stay America - Great Falls - Missouri River. We are delighted you loved our location, your well-equipped room and the excellent service we provided. We hope to welcome you back whenever your travels bring you this way. Sincerely, General Manager
like an extended stay I liked the kitchen so I could have food and not have to eat out. Bed was comfortable. I liked it being near the river and if I had had time, I would have loved to walk on the path next to the river. I saw many people taking advantage of that. There are no frills - not much of a breakfast, no daily maid service, no computers, only a bar of soap and small shampoo in the room. Kitchen supplies were extra. However, for my purposes it was perfect. It was quiet. It was clean. It was easy to get to. Very rela... read more
Business response:
Thank you for being our guest at Extended Stay America - Great Falls - Missouri River. We are delighted to know you enjoyed your stay with us and that our location, as well as the services provided, were up to your satisfaction. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
The location was close to everything. It was good, a bit noisy on Friday evening but not too bad.
Business response:
The team and I appreciate your remarks. It is good to know your room size and the fully equipped kitchen was much to your liking; however please accept our apologies of the lack of soap. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Nice quiet hotel close to airport We had later check-in after flight arrived & staff was helpful directing us to nearby restaurants
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you were well accommodated at our hotel by our staff and that you favored our hotel's convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Average to less than average We stayed 3 nights in the room. The room was nice. It included a flat screen TV and microwave, but also came with a full size refrigerator, sink, and 2-burner stove. It did not have an in-room coffee pot. We also discovered housekeeping was only done once a week. That meant the bed sheets weren't changed, the bed wasn't made, the rug wasn't vacuumed, and clean towels weren't taken to the room. We were told we could get clean towels anytime at the front desk. Their idea of a continental breakfast ... read more
Business response:
Thank you for taking the time to post a review of your stay. I am glad you for the most part enjoyed your stay and I am sorry that some of the staff did not go above and beyond to provide you with excellent guest service. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Decent facility in a nice location. This is a nice hotel in a good location near the river and close to a couple decent restaurants. Lots of parking for our truck and trailer.
Business response:
Thank you very much for providing you valuable feedback regarding your recent stay. I am sorry to hear about the WiFi issues you mentioned and assure you that they have since been fixed. We are however, happy to see that you found our location convenient for your needs. We hope to have the opportunity to show you that your experience was an exception! Thank you again.
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,519 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.