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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice and clean The continental breakfast could last a little longer and have more items available and more TV channels. Other than that it is a great place with a great location
Business response:
Michelle, Thanks so much for your comments and rating! We know how important it is to begin each day with a nutritious start, we are sorry our complimentary grab and go breakfast was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It is never our intention to mislead our guests so we apologize for your disappointment. Now that you are a bit more familiar with our hotel an... read more
Next to river Only one trash can, no in room coffee, ok nice restaurant nearby
Business response:
Thank you for visiting us. We are pleased you had an overall nice trip and loved our location. However, we are sorry you were not completely satisfied with your stay. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope the rest of your stay was enjoyable and that you will stay with us again whenever you are in the area. Sincerely, General Manager
The shower and tub were not clean, filled with hair. The employee at the front desk cleaned the shower and tub but it certainly did not make a person feel like the room was cleaned. The bed was changed, but there was noticeable animal hair on the carpet. we were only staying one night so did not bother to move to another room.
Business response:
Thank you for choosing us. We apologize to have let you down in regard to the cleanliness of your room. We work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guests stay or a long term guest stays. We will certainly revisit our deep cleaning program to see where we can make improvements so future guests are not similarly impacted. We value your business and hope you will allow us another opportunity to serve you better in the future. Sincere... read more
Business response:
Lisa , our thanks for the feedback of your visit at Extended Stay America - Great Falls - Missouri River. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager
Great quiet place to stay by the river. Hotel was close to the river with an awesome walking path, there are a couple restaurants close by, Mckenzie River Pizza, is very good, with more to offer than just pizza, they also have daily specials, and, Applebee's, is close by as well. The room was great, with kitchenettes, full size refridgerators, it was clean and comfortable and most importantly it was quiet! We got a very good sleep after a long day on a motorcycle trip. Would stay again, in fact we stayed there on our way to ... read more
Business response:
Marilyn, thank you very much for choosing our hotel. It’s our pleasure knowing you loved everything we offered, particularly our location being close to many points of interest in the area, which made your trip enjoyable. We can’t wait to welcome you back at Extended Stay America - Great Falls - Missouri River. Sincerely, General Manager
Business response:
Karen, thank you for your visit. We are pleased you had an overall nice stay, but we are sorry if any inconvenience caused. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America - Great Falls - Missouri River. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, General Manager
Nice room for the price It was a nice room for the price. I was a bit disappointed that there wasn't any type of soap even just for hand washing. I'd stay there again though.
Business response:
Jessi, thank you for choosing Extended Stay America - Great Falls - Missouri River for your stay. We are happy that you liked our affordable rates and your room. However, we are sorry that you felt a lack of amenities in your room. It is good to know this did not overshadow your otherwise positive stay with us and that you will consider visiting us again in the future. Sincerely, General Manager
Business response:
Laura, thank you for your candid evaluation. We strive to deliver a good experience to all our guests, so I apologize that yours was not perfect and regret any inconvenience caused. We truly hope you will consider giving us a second chance so we can prove this is not typical of our service. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.