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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
enjoyed our stay Thank you for the stay we enjoyed the room and the service.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed the room and the service during your stay at our location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great location. Having never stayed in an Extended Stay, I was expecting more of a Holiday Inn Express. But for the money, this was an ok choice. It was clean except for some spots on the carpet. When I checked in, the clerk was amazing, full of information.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate your kind comments about our front desk staff; however, I am so sorry to read that there were stains on your carpet. I will be implementing a more thorough and detailed inspection procedures with our housekeeping staff to ensure that your experience is not repeated. Thank you again for your review. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Good but a weird smell Good hotel. It had a really horrible odor inside the room. Could not figure out what it might be, but it was really horrible. Other than that it was nice
Business response:
Thank you for your recent review of your stay. It is great to read that you enjoyed your stay overall; yet, I was disheartened to read about the unpleasant odor in your room. In response to your feedback, I am having our housekeeping staff inspect the room to find the source of the odor. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Nice hotel Clean, friendly, good price. Liked the kitchenette. Breakfast was lacking but with the kitchenette you can easily make your own.
Business response:
I want to thank you for taking the time to post a review of your stay. We are pleased to know that we were able to provide you a clean stay at a reasonable price. I am thrilled to know that our staff was friendly and that you appreciated your fully equipped kitchen. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
fantastic hotel Hotel staff were 5 star very friendly and helpful would recommend this hotel to all friends and family
Business response:
I want to thank you for taking the time to post a review of your stay. I am proud of our team for providing outstanding service during the time of your stay. It is so great to read that you will recommend our hotel to your friends and family. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Winter Vacation Breakfast needs to be upgraded. Very limted seletion of food, just muffins and a beverage such as tea and coffee.
not bad. Not great The room was clean. It had burn marks in the kitchen and it smelt a little like a hospital. It sounded like they were cleaning the carpets in the hallways between the hours of 7:00pm and 9:00pm. The staff was friendly and informative of the local area's activities.
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the staff; however, we apologize that you did find burn marks in the kitchen counter in your room and the excessive noise in the hallways between the hours of 7 p.m. and 9 p.m. In response to your feedback, we will be working together to ensure a quiet stay for all our guests. As well, I will work with my maintenance staff to resolve the issue with the burn marks. Thank you very much for providing us with your... read more
My place to stay in Great Falls, Montana I am very comfortable staying at the Extended Stay America in Great Falls, Montana. The staff is friendly and accommodating. My only complaint would be the stale smoke smell in the elevators and halls from the residents in the smoking rooms, but the non-smoking room inside is fine.
Business response:
I want to thank you for taking the time to post a review of your stay. It is so great to read that you enjoyed the nearby walking trails and that you appreciated having a kitchen in your room; however, please accept our apologies that there were no lids available for your pans that you requested. As this hotel's manager, I will assess our inventory of kitchen equipment to ensure that we have all the standard items. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay America. We hope t... read more
Convenient Clean and quiet, could use a better TV package. Staff are friendly and helpful.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that the TV package did not meet your expectations. Still, we are happy to know that we were able to provide you with a clean and quiet stay and our friendly team. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,519 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.