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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not bad. Not great The room was clean. It had burn marks in the kitchen and it smelt a little like a hospital. It sounded like they were cleaning the carpets in the hallways between the hours of 7:00pm and 9:00pm. The staff was friendly and informative of the local area's activities.
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the staff; however, we apologize that you did find burn marks in the kitchen counter in your room and the excessive noise in the hallways between the hours of 7 p.m. and 9 p.m. In response to your feedback, we will be working together to ensure a quiet stay for all our guests. As well, I will work with my maintenance staff to resolve the issue with the burn marks. Thank you very much for providing us with your... read more
My place to stay in Great Falls, Montana I am very comfortable staying at the Extended Stay America in Great Falls, Montana. The staff is friendly and accommodating. My only complaint would be the stale smoke smell in the elevators and halls from the residents in the smoking rooms, but the non-smoking room inside is fine.
Business response:
I want to thank you for taking the time to post a review of your stay. It is so great to read that you enjoyed the nearby walking trails and that you appreciated having a kitchen in your room; however, please accept our apologies that there were no lids available for your pans that you requested. As this hotel's manager, I will assess our inventory of kitchen equipment to ensure that we have all the standard items. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay America. We hope t... read more
Convenient Clean and quiet, could use a better TV package. Staff are friendly and helpful.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that the TV package did not meet your expectations. Still, we are happy to know that we were able to provide you with a clean and quiet stay and our friendly team. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Outdated decor Carpet, drapes, chair and bedspread were quite outdated and extremely worn. Hotel is more than ready for an update.
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that you found the furnishings in your room to be outdated and worn. To uphold our company's high standards, we will ensure that the quality of the furnishings in the room are thoroughly examined moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Quiet Getaway Went with my wife, to get away from home for a couple of days, to spend some quality time together... We achieved that.. Next time I go to Great Falls I will definitely consider staying there again.
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that you found that we could provide you and your wife a quiet getaway. I am also glad to read that you would stay with us again. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Great price for weekend getaway Stayed for Black Friday. Price was much cheaper than any other hotel plus you can request dishes and pans if you want to cook in your room. Downfall is that you have to keep asking for anything as you find you want it, but that's from people who were stealing everything. Location is great on the river. Right in the middle of everywhere we wanted to shop.
Business response:
I want to thank you for taking the time to post a review of your stay. We are happy to know that we were able to provide you with an affordable place to stay in a convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice hotel and staff, close to the river. The room is like 1 bedroom apartment and has full kitchen where you can cook. Suitable for extended period of stay. Best price for the quality. Nice staff. I came in the morning and they gave me an earlier check in/out option which I used.
Business response:
Kristian - I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your room and your fully equipped kitchen during your visit with us. As well, it's great to hear that our staff met your needs. Thank you for choosing Extended Stay America. We hope to see you again in the future.
hard beds, good for price. Front desk was unmanned for about 20 minutes at arrival, staff member was apologetic and helpful though. Room was as expected and clean, the beds are very hard though. Breakfast was good. For the price it was quite good.
Business response:
Thank you for the feedback about your stay at our hotel. I am happy to read your remarks about the staff and our free grab-and-go breakfast.. However, I am very sorry that the desk was unmanned upon your arrival. To ensure that a situation like yours doesn't happen again, my team is working to ensure there is always front desk coverage when a guest arrives. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better ex... read more
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.