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Extended Stay America - Greensboro - Airport
- Hotels
- Greensboro, NC
About this business
Location details
7617 Thorndike Rd., Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is showing it's age (assuming it's an older property, i honestly have no idea). The beds are not comfortable (very hard (I normally like a firm bed but these felt like cardboard boxes stacked). The water pressure in the shower is awful. When i arrived i stood in the lobby without being greated for a few minutes staring at a giant video monitor showing the lobby (very sketchy to show you they are concerned with criminal activity). Once greated, the employee was plenty friendly and helpful. The grab and go breakfast ... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. Your feedback has been shared with every department involved. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Overall the hotel was clean except for the bathroom. The toilet had not been cleaned after the last stay and there was pee under the seat. Other than that, I had no concerns.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you liked our location and that overall you had a pleasant time with us. However, we are sorry for the cleanliness issue you encountered in your room. We value your feedback and will work diligently to make sure we are more consistent in our delivery. Thanks again, and we look forward to your next visit so that we can make it up to you. Sincerely, Hotel Management
Nice I really like the room! Clean!!! Staff were helpful and respectful. Definitely staying there again.. i missed free breakfast :(... oh one thing i didnt like was the people above us were running at 3 in the morning.. other than that good
Business response:
Thank you for staying at Extended Stay America. We are glad to know you liked your accommodations and also appreciated our associates. We wish we would have known about the noise issue as we would have done our best to ensure you are comfortable. We appreciate your feedback and hope to welcome you back soon. Sincerely, Hotel Management
It was ok. It was ok. Nothing special about this place. Room smelled like deep fried shrimp the whole stay. Couldn’t find a fix for that. Breakfast on the go could stand to be updated a bit. More fruit options and maybe danish to go or donuts to go. Pull out bed needed to have an extra blanket. So overall it was just ok. Price was good thru hotels.com.
Business response:
Georgeana, thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked the value we offer. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
the staff was great
Business response:
Jenn, thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Its always wonderful to stay here just need steps to walk to Ruby Tuesdays
Business response:
Thank you for being a loyal guest of Extended Stay America. We love knowing how much you enjoy staying with us. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Greensboro - Airport
How is Extended Stay America - Greensboro - Airport rated?
Extended Stay America - Greensboro - Airport has a 4.4 star rating with 824 reviews.
When is Extended Stay America - Greensboro - Airport open?
Extended Stay America - Greensboro - Airport is open now. It will close tomorrow at 12:00 a.m.