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Extended Stay America - Greensboro - Airport
- Hotels
- Greensboro, NC
About this business
Location details
7617 Thorndike Rd., Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hallways were not clean. My bathroom wasn’t clean and it had used soap left in it by the previous guess.
Business response:
Terrance, thank you for sharing your feedback. We are sorry your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our housekeeping and front office departments since a suite should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor. We take great pride in the service, cleanliness, and maintenance of our hotel, and we are sorry this was not in your case. We hope you will affor... read more
Staff was very polite and I enjoyed my stay there
Business response:
Evelyn, thank you for the wonderful feedback. We are thrilled to know you had a great time here and that our associates exceeded your expectations. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Damion, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I love the studio floorplan. The staff was helpful as well. Only dislike was the noticeable blood stain that could be seen through pillow case. However, there was more clean pillows in the closet storage, so it was an overall good stay! Will definitely be returning! Two thumbs up
Business response:
Charlie, thank you for being our guest at Extended Stay America. We are delighted to know you were impressed with our associates and that you had a pleasant time with us. We have made a note of your feedback and will share it with our housekeeping team to be more diligent moving forward. We are glad you are already planning another trip our way. Thank you again for your feedback! Sincerely, Hotel Management
Business response:
Michael, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
The room was spacious and clean. The view out the windows was of other hotels, but it is at the airport so that’s to be expected. No coffee service in the room for when you need to bolt at 4:30 am.
Business response:
Thank you for choosing Extended Stay America. We're glad to know you liked your well-appointed room and that overall you had a pleasant experience. However, we're sorry for not meeting some of your expectations. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Very friendly at front desk and helpful great rooms clean comfortable
Business response:
Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that our associates & accommodations made for a memorable experience. Thank you again for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Good place to stay. Buen lugar para quedarse. The Internet Service Provider is good. The breakfast is only coffee and muffin. There is no food. El servicio de Internet es bueno. El desayuno solo es cafe y muffin. No hay comida.
Business response:
Thank you for being our guest Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Greensboro - Airport
How is Extended Stay America - Greensboro - Airport rated?
Extended Stay America - Greensboro - Airport has a 4.4 star rating with 824 reviews.
When is Extended Stay America - Greensboro - Airport open?
Extended Stay America - Greensboro - Airport is open now. It will close tomorrow at 12:00 a.m.