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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was curteous, particularly Nesha. The kitchenette in the room is a big bonus, and the room was spacious.
Business response:
Dear Guest, We are happy to hear that you enjoyed your stay at Extended Stay America and found our staff, especially Nesha, helpful and courteous. It’s also great that our spacious room and kitchenette enhanced your experience. We always strive to create a comfortable atmosphere for our guests, and your kind words motivate us to keep improving. We hope to welcome you back soon for another fantastic stay! Sincerely, Hotel Management
Overall positive stay. Rooms very clean. Staff super friendly. I would recommend this to a friend.
Business response:
Dear Guest, Thank you for your wonderful review. We’re thrilled to know that you had an overall positive stay at Extended Stay America and appreciated our clean rooms and friendly staff. It’s always rewarding to hear when guests enjoy their experience and would recommend us to others. Your kind words truly motivate our team to continue providing excellent service and comfortable accommodations. We greatly value your support and trust in choosing our hotel. We look forward to welcoming you again soon and ensuring your next vi... read more
Great
The staff was very friendly and pleasant. The main issue was cleanliness. There was hair on the hand towel and counter in the bathroom. That just made everything else feel not so clean. Also, the deadbolt was not able to lock on the door.
Business response:
Dear Guest, We sincerely apologize for the cleanliness issues you encountered, including hair on the hand towel and bathroom counter, as well as the malfunctioning deadbolt. Your comments have been shared with our housekeeping and maintenance teams to prevent such occurrences in the future. We are glad to hear that our staff made a positive impression, and we are committed to improving all aspects of our guest experience. We hope to have the opportunity to welcome you back and provide a much more comfortable and clean stay. ... read more
The room was ok, staff was great!! people hanging around questionable. price was good.
Business response:
Dear Antonio, We are glad to hear that you found the room satisfactory and enjoyed the helpfulness of our team! Your feedback regarding the surroundings is appreciated, and we take guest safety and comfort seriously. It’s great to know you also found value in your stay. Thank you for sharing your experience and for choosing Extended Stay America. We hope to welcome you back for an even more enjoyable visit in the future. Sincerely, Hotel Management
The best place to stay in hampton.
this was a good property for its price. i got the room last minute but it was decent. it was clean and the staff was very friendly. i found a baby spider in the bathroom on my last day there but there were no bugs or anything otherwise
Staff was very friendly. Regular police patrolling the area. Could use a little minor maintenance (chain lock on my door was broken). Water to entire facility was shut off one morning without warning for approx. 90 minutes starting about 9 am - would have been really annoying if I was in the shower.
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 3.6 star rating with 2,149 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.