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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh The hotel is rather old and rundown. The room had a moldy desk chair and the furniture looked very old and abused. The room was a cheap price and you get what you pay for. Also, my kids were grossed out by the drain in the tub, it was all corroded, as well as the bathroom sink. The staff were very friendly and helpful however. We never got the grab and go breakfast. And the elevator was broken, they said for weeks, and we were on the third floor.
Business response:
Dear Guest, We sincerely apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please know that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining your trust and confidence, knowing that our actions... read more
Great Stay Shonette at the front desk was amazing! Extremely helpful and she even greeted the customers waiting as she tended to me. Very nice, peaceful stay.
Breakfast was more of a snacking bar and the TVs are older but for my first vacation I was wonderful over all
Business response:
Dear Maddi, Thank you for sharing your thoughts about your stay at Extended Stay America. We're delighted to hear you enjoyed your first vacation overall. We appreciate your feedback regarding breakfast options and the TVs, as it helps us identify areas for improvement. We hope to welcome you back for another enjoyable experience in the future!Sincerely,Hotel Management
The staff was friendly.
Business response:
Dear Rodrick, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations for our front desk associates' services, and we are happy you had a pleasant stay. We enjoyed hosting your trip and hope to see you again for a flawless experience.Sincerely,Hotel Management
Great stay Planes scared me a little that were flying early in the morning No complaints other than that
The room was clean and comfortable. The check in and out process was completely quick also the staff was warm and friendly. Enjoyed the stay will definitely be back again.
Business response:
Dear Roderick, Thank you for your excellent feedback! We are thrilled you found your room clean and comfortable and enjoyed the quick check-in and check-out process at Extended Stay America. Our warm and friendly staff look forward to welcoming you back again soon!Sincerely,Hotel Management
Location is accessible for shopping and banking.
Business response:
Dear Mpenzi, Thank you for choosing our brand. We are glad to know you had a pleasant stay and were pleased with everything offered. We joyfully share your compliments with the team. Knowing our location, which is accessible for shopping and banking, meets your expectations is good. Please revisit for another enjoyable experience. Sincerely,Hotel Management
It was good. Just didn't know there were no cups or cutlery when there's a kitchenette . Nor ice machines. They should say that on the site
Excellent Great property, staff and location. No complaints at all.
Business response:
Dear Michelle, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Extended Stay America. It is our goal to deliver excellent service, so it is wonderful to know this was your experience. We are perfect because of our fresh and comfortable accommodations, fantastic team, and complementary features at the best location and price. We appreciate your business and hope to welcome you again the next time you're in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.