This profile has been claimed by the business owner or representative.
Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh Front desk associates were very pleasant and provided great customer service. Room was underwhelming based on pictures. Holes in the wall, Old furniture and TV. Floors were dirty so we had to wear shoes the whole time. Pots and pans had Teflon coating peeling off the side. Hotel is non-smoking but stairwells had cigarette butts in them and the hallways smelled like smoke. We stayed here so we could bring our dog with us and the hotel is definitely dog friendly but we would not stay here again.
Business response:
Dear Elisabeth,Thank you for sharing your experience. While it’s great to hear that the front desk team provided excellent service, we regret that the overall accommodations did not meet expectations. Your concerns regarding cleanliness, maintenance, and the condition of in-room amenities have been noted and will be addressed with our team. Guest comfort is a priority, and we appreciate your feedback as we work to improve our standards.Sincerely,Hotel Management
Nice staff
There was eye lashes on the floor beside the bed , I don’t know how the housekeeper missed that. But it was very hard for me to go to sleep after that
Business response:
Dear Floydine, Thank you for sharing your experience. We sincerely apologize for the housekeeping oversight and understand how this affected your comfort. Cleanliness is a top priority, and your feedback will be shared with the team to ensure greater attention to detail. We appreciate your input and hope to provide you with a more seamless stay in the future.Sincerely,Hotel Management
The staff was wonderful. Friendly, helpful and kept their cool in spite of some challenges. The physical plant needs help--elevator was not working and battery in my door lock was dead, so took 3 trips to front desk (4 flights of stairs) to rekey and finally a lovely woman came in to repair lock. There was another guest with the same problem.
Business response:
Dear Robin,Thank you for recognizing the wonderful team at Extended Stay America! It’s great to hear their professionalism and dedication made a difference. Your patience is appreciated, and efforts are always made to promptly address any challenges. Looking forward to welcoming you back for a smoother experience!Sincerely,Hotel Management
Staff were great and the weather was terrible. One night stay but was comfortable and easy. Many thanks for looking after me during that time.
I have no complaints, every time i book here i have never been disappointed. Thank you!!!
Business response:
Dear Leslie, Thank you for your loyalty! We’re thrilled to hear that every visit to Extended Stay America has met your expectations. We appreciate your kind comments. Please come and see us again soon!Sincerely,Hotel Management
Nice place to stay Very nice gentleman at front desk when we checked in at 1am. Nice room and very clean and comfortable.
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,363 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.