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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice place. Thanks for the stay.
The staff was very friendly, check-in was pleasant, room was clean. However, this property needs a major make, over. The hallways are very, dark and gloomy, the place just looks old on the inside and needs modernization. Some of the countertops in our room were damaged and pieces had broken off. The refrigerator had rust spots all over the front. The carpet looked old. Its in such a great location and accessible to so much it would be nice see it revitalized.
Business response:
Elaine, thank you for your candid evaluation. We are glad you were pleased with our well-kept accommodations and that you enjoyed the service our associates delivered. We are also happy to learn that our location worked well for you. However, we apologize for the inconvenience you experienced due to the maintenance issues you outlined. We will address this with our engineering team and make sure we prevent such reoccurrences. We are also grateful for the feedback regarding the overall condition of our accommodations, and we ... read more
This property need a lot of up grading for the amount they charge.. They also need to invest in more wash cloths..
Business response:
Robert, thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize that we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Esta limpio
Business response:
Eulalia, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our well-kept accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
Dim That bed is smaller than any queen sized i have ever seen. Room looked clean, but did see a roach early in the morning. Hallways are too dim. Staff was good.
Business response:
We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Need to Clean Better The first room had hair everywhere. The second room had a dirty washcloth hanging in between shower curtain. Tub was dirty. Desks were dirty. Thank goodness i travel with my own Lysol so i cleaned my desks & tub because i didn't feel l8ke moving to a third room.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,363 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.