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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall it was a great stay. The downside of it was my room was not ready when I arrived. Check-in time is 3pm. I arrived after 4pm and room was still being cleaned. Also TV remote needed batteries.
Business response:
Clovette, thank you for reviewing Extended Stay America. We appreciate your perfect rating and are glad you had an overall pleasant stay. However, we regret your room was not ready upon your arrival. Your feedback has been shared with the appropriate team members to make sure we are consistent with our service delivery. We hope to welcome you back soon. Sincerely, Hotel Management
Let me start by saying the staff was excellent. The tv in our room did not work. The guy at the front desk gave us three choices of rooms to move to and allowed us to inspect them. One of them was a little more shabby, but we were very pleased with the room we moved to. Room was clean but we cleaned it again. We did find an empty food bag under the bed. The kitchen ware is not in the room due to covid and we brought our own so... no big deal for us. If you need it you have to ask for it at the front desk. We ended up extende... read more
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with the value we offer. We are also happy to know you liked our accommodations, ideal location, and courteous associates. We will be sure to share your kind compliments with our team. We appreciate your comments and look forward to seeing you again soon. Sincerely, Hotel Management
Standard hotel. No complaints
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Brandon, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Solid place Good place to stay, clean, not too pricey
Business response:
Shane, thank you for being our guest at Extended Stay America. We are glad to know that you had a nice time with us and that you were impressed with our well-kept property. We appreciate your business and look forward to seeing you again. Sincerely, Hotel Management
No problems :) It was pretty nice I really have no complaint I would stay again. It was nice to have a place to come and go from like a home:)
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
home away from home Everything was clean and I felt at home
Business response:
Ebony, thank you for being our guest and sparing some time to share your excellent review. We always work hard to make our guests feel at home, so we are thrilled to know your comfortable and well-appointed suite made you feel at home. Your rating is genuinely appreciated, and we look forward to your return to Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
The location of the Hotel was great. we were close to a lot of sites to explore. I stayed in room 131, I notified the front desk that my fridge wasn't keeping nothing cold and it was very warm inside of it, but the freezer worked great. And also I had found a bag with a sex toy inside of it located in the dresser (TV stand).
Business response:
David, thank you for being our guest. Although you enjoyed our proximity to the major attractions of the area, we are sorry for the difficulties you had in your suite. Your feedback has been discussed with our housekeeping and maintenance team members to address the problems you outlined. We value your business and hope to welcome you back soon for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 3.6 star rating with 2,143 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.