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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love the front desk staff, Calvin, Rod, and Keisha.
Business response:
Thank you for your heartwarming words, we sincerely appreciate the wonderful review. We will definitely share your compliments with Calvin, Rod, and Keisha. It will surely put a smile on their faces! We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
When I check in on Sunday Rod & Calvin has excellent customer service skills.
Very nice!
Business response:
Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
room ok, crappy hotel The stay itself wasn't so bad. But the first impression was NOT good. Crappy, dirty lobby. One door without a handle. The door behind the counter was open with washing machines going, very loudly. I could barely hear the check in person. I was told there was NO smoking in front of the building, but I saw several people smoking just outside the lobby doors. I traveled with a dog, and while dogs are allowed and there were plenty of places to walk my dog, there was not ONE, SINGLE trash can outside where I... read more
Business response:
Laura, it is disappointing to read your comments, and we apologize your stay was anything other than perfect. We can assure you that what you encountered is not acceptable by our standards, and we will be taking the proper action to ensure a better experience for our future guests. We hope you will change your mind and give us another opportunity to provide you and your furry friend with excellent hospitality, for which we are known. Sincerely, Hotel Management
I’m happy for the welcome there and the place is quiet area
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 3.6 star rating with 2,217 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.