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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Service-no one at counter ever; waited tooooo long to check in; only one associate doing everything it seems.
Business response:
We apologize for the delay you experienced at the time of check-in. Your feedback will help us improve our future guests' experiences going ahead, On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
I liked everything except the creepy elevator. It was dirty & needed to be swept & wiped down to be honest. On the other hand, the staff was very friendly, polite, patient, & professional. I enjoyed my stay.
Business response:
Thank you for choosing Extended Stay America. We're glad to know you were pleased with the service provided by our associates and that you had a pleasant time while you were here. However, we regret the cleanliness issue you experienced in the elevator. We have asked our housekeeping to review and action. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I'm used to staying at the home 2 Suites at Hilton so i thought this hotel would be similar. It's only similar in the small kitchen included in the room but without any dishes or utensils or cups/glasses. Although, i booked the room for 4 ppl i still had to ask for extra washcloths. Just have some forethought with each room.
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
This was a Quiet location and the staff was friendly
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to know you liked our calm atmosphere and that you were impressed with the service provided by our courteous team. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Security is an issue that needs to be addressed.
Business response:
Dale, thank you for staying at our hotel. Although from the rating it seems overall you had a pleasant visit, we truly regret that you did not feel completely secure at times. We take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situations. We hope you will visit us again for a more relaxing experience. Sincerely, Hotel Management
OK, but I will probably not return. The area has plenty of food options. As an extended stay hotel, I was disappointed that the kitchen had no plates, cups, utensils, etc. At worst case, they could include some paper plates, cups, etc. The sink should also have a garbage disposal.
Business response:
Renato, thank you for being our guest. We are pleased to know you liked our location, but we are sorry you were unaware of our hotel policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks again for the feedback, and we hope to have another opportunity to welcome you back soon for a memorable experience. Sincerely, Hotel Management
Clean and very convenient. My go-to when I’m in town.
Business response:
Thank you for taking the time to leave such wonderful feedback about Extended Stay America. We are glad to know you were impressed with our well-kept property and that you enjoyed our location. We appreciate your business and hope to see you again on your next visit to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.