This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room was not restocked. The floor was very sticky and old bandage wrapper was in the corner of the room.
Business response:
Lisa, thank you for your review. We are sorry for not living up to our commitment to clean, fresh accommodations during your stay and for your disappointment with the amenities not in the suite. Your feedback will be shared with our housekeeping staff for review and action. We value your comments and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Everybody was kind it was clean mmnjhggfffffgghhgfdfg
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're thrilled to know you were impressed with the service provided by our associates and that you loved our well-kept property. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Overall a 10. Great location very quiet. Clean. Front desk Awesome All of Them! I rate 10
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know our great location was perfect for your needs and the outstanding service provided by our front desk staff. We look forward to welcoming you again the next time you visit Hampton. Sincerely, Hotel Management
Helen and Keshia both have great with customer service . They were great on get me all set up The room was amazing
Business response:
Gibson, thank you for sharing your comments online. It is a delight to know you were impressed with how well-kept our property is and that you were awed with the service provided by our associates. Your compliments are shared with Helen and Keshia. Thank you once more for staying at Extended Stay America, and we hope to see you soon. Sincerely, Hotel Management
it was fairly decent- no breakfast area, lobby not the best
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Please give us an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
I really enjoyed my stay. The staff was very friendly, helpful, & professional. Only thing I kinda didn’t enjoy was the creepy elevator lol.
Business response:
Thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.