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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We asked for a non smoking room and our room smelled terrible like smoke there was an actual cat scratch mat in the middle of our room with a huge hole that looked like a cat tore up the carpet. So we were able to switch rooms. Lady at the front desk was very nice. So the next room we received all the cabinets, drawers microwave door were open when we walked in. It looked like maybe they had sprayed for bugs or something. It was very late and we were so tired. Definitely feel like we wasted our money. Didn’t even get a good ... read more
Business response:
Thank you for your review. We apologize for not meeting your expectations with both of your rooms and regret the inconvenience caused. Your feedback has been shared with the respective teams to improve our accommodations moving forward. We value your feedback and hope to have the opportunity to welcome you back so we can provide you with a much better experience. Sincerely, Hotel Management
I mean we had a place to stay coming from Pennsylvania but the sheets were not clean and to get more towels you guys said you had to pay for it. The extended stay in Pennsylvania has nvr chrged for extra towels! I did not like that animals were there! We were in the third floor and people had there dogs. I just hope the dogs are not sleeping in the beds yikes !
Business response:
Thank you for the feedback about your stay at our hotel. We apologize for the less than spotless condition of your guest suite and for the housekeeping service issues you experienced. This does not meet our standards, and steps have already been taken to address and correct our performance. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, Hotel Management
Great Stay! It was overall great! Aside from the smell of smoke it was a very good stay. Our room had all the amenities needed. Would recommend! Also the lady at the front desk was super nice and helpful!
Business response:
Linet, thank you for selecting Extended Stay America. It is such a delight to know you were happy with the comfort of your well-appointed room and that you were awed with the excellent service delivered by our team. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Good stay It was a good stay, very courteous staff and assisting
Business response:
Samuel, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you had a pleasant time while you were here and that the service provided by our associates met all your expectations. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Update appliances such as refrigerator, stove.the first day of breakfast no cups.
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback about the appliances is shared with the appropriate individuals in an effort to improve our future guests' experiences. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspec... read more
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.