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Extended Stay America - Hanover - Parsippany
- Hotels
- Whippany, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 NJ-10, Whippany, NJ, 07981, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, We invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Room clean but cleaning staffs did not do their job after first night
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are pleased to know you had a pleasant time with us. We appreciate all of your feedback and will use it for future improvements. Thank you again for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
Business response:
Cristian, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The hotel is a clean, nice, and safe place to stay. However; the breakfast is a joke. Muffins and instant oatmeal is what they call breakfast, they didn’t have cereal, or bread, or any fruit. It was just muffins and instant oatmeal. They don’t even have a bowl for the oatmeal, they provide coffee cups for the oatmeal. The location was not close to anything either. I reserved a king bed and didn’t get it either. Good place but the experience could have been much better.
Business response:
Thank you for taking the time to review your stay. We are pleased to know you liked our well-kept property, but we are sorry you were unhappy with our breakfast offerings. Your feedback has been shared with our brand leaders to determine new breakfast choices. We hope you will visit us again in the future so that we can try our best to accommodate you with the room of your choice. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Front desk was terrific, clerk friendly & helpful. Room was dated, clean but appliances were a little rusty, microwave was very old, a broken drawer, HVAC unit had cover hanging off. All minor as stand alone but aggregate made the room feel used.
Business response:
Thank you for choosing our hotel. We are sorry you experienced many difficulties during your stay and the inconvenience this caused you. We have shared your comments with the appropriate teams to ensure they are well poised in their efforts to serve you better during your next stay. We appreciate your feedback and hope you will give us that chance to make it up to you on another visit. Sincerely, Hotel Management
Good hotel - Clean Nice- Good hotel, clean and affordable price, only concern is the LONG LONG way to rooms. Breakfast is littlelty COFFEE and Muffins.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had an overall enjoyable stay and that you found us to be a good value. Also, we will make a note of your feedback as we plan any changes to our grab-and-go breakfast offerings. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Charles, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Thank you Keisha Keisha was very accommodating during my stay
Business response:
John, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service provided by our courteous staff and that you had a relaxing stay with us. Special thanks on behalf of Keisha for highlighting her efforts. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hanover - Parsippany
How is Extended Stay America - Hanover - Parsippany rated?
Extended Stay America - Hanover - Parsippany has a 4.1 star rating with 1,232 reviews.
When is Extended Stay America - Hanover - Parsippany open?
Extended Stay America - Hanover - Parsippany is open now. It will close tomorrow at 12:00 a.m.