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Extended Stay America - Hartford - Farmington
- Hotels
- Farmington, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1 Batterson Park Rd., Farmington, CT, 06032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and clean
Had a fairly bad experience. When first arrived stood at counter for several minutes while young man just sat in chair in back before he came to check me in. After checking in and getting to room went down to get the dishes that is being advertised as well as when I called it was verbally told to me that yes dishes come with the room. When went to get them I was told they were out. So had no way to cook for my family that night, very inconvenient as I booked a room with kitchen for a reason. The next morning a very helpful e... read more
Business response:
Dear Guest, We sincerely apologize for the delays at check-in and the inconvenience caused by the missing kitchen items. We understand how frustrating it must have been to book a room with a kitchen and not have the necessary utensils available, especially when traveling with family. While we're glad a team member was able to assist the next morning, we recognize that it should have been handled better from the start. We also regret that the room was missing basic supplies and that the hair dryer wasn't working. These oversi... read more
We got a very nice room - the hotel upgraded us at no charge, since the type of room I booked was not available.We have stayed here before, and it always seems like they don't have enough dishes, silverware, etc. for all the rooms. The room was clean, beds comfortable. Had trouble w/satellite tv, we were told was due to rainy weather.
Business response:
Dear Guest, We appreciate you choosing to stay with us again and are glad the complimentary upgrade added value to your visit. It’s encouraging to know you found the room comfortable and clean. We understand the importance of having sufficient kitchenware, and we are actively working to improve availability to better serve all our guests. Regarding the satellite TV disruption, the weather did impact the signal, but we’re hopeful future stays will offer uninterrupted service. Thank you again for choosing our hotel for your st... read more
Good and not so good. The room was clean and the bed was pretty comfortable (but could have had a couple more pillows and the sheets were not soft). There was a kitchen in the room which was a big plus for me (except for the noisy fridge in the middle of the night). There were a couple of areas which need touch-up painting. A more concerning issue was that the floor of the shower was slippery which could cause someone to fall. Also, I had to unplug the TV twice to reset it before I could get the remote to work and there was ... read more
A lot of them need training in hospitality
Business response:
Dear Guest, We're sorry the service you received didn't reflect the level of professionalism and hospitality we aim to provide. Interactions with our team should leave guests feeling respected and cared for. We're committed to addressing this with our team to ensure all staff members are better prepared to create a more welcoming and helpful environment moving forward. We hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area. Sincerely, Hotel Management
I stayed stayed at better extended stays and the breakfast was more of an selection at well
Business response:
Dear Guest, We're glad you're familiar with our hotels. However, we're sorry to hear that the breakfast options and overall experience did not meet your expectations this time. While our offerings can vary by location, we understand how important it is to have a satisfying and convenient start to the day. We'll be sure to share your comments with our team as we continue working to improve the guest experience across all areas. We would like the opportunity to serve you better in the future and hope you will consider a return... read more
Frequently asked questions about Extended Stay America - Hartford - Farmington
How is Extended Stay America - Hartford - Farmington rated?
Extended Stay America - Hartford - Farmington has a 4.3 star rating with 1,261 reviews.
When is Extended Stay America - Hartford - Farmington open?
Extended Stay America - Hartford - Farmington is open now. It will close tomorrow at 12:00 a.m.