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Extended Stay America - Hartford - Farmington
- Hotels
- Farmington, CT
About this business
Location details
1 Batterson Park Rd., Farmington, CT, 06032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean. The bed was comfy. We had issues with the wifi going in and out. The kitchen was empty. You have to request items to cook with.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are glad to hear that you found your accommodations comfortable and well-maintained. However, we regret the inconvenience caused by the inconsistent internet connection and the need to request kitchen supplies. Your feedback is important, and we are working to enhance both our connectivity and guest convenience by improving communication about available amenities. We truly appreciate your understanding and patience, and hope you will stay with us again in... read more
Very professional and kind
Business response:
Dear Guest, Thank you for sharing your wonderful feedback about your visit to Extended Stay America. We’re thrilled to know our team left such a positive impression through their professionalism and warm hospitality. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with them for their superb work. We look forward to welcoming you back for another pleasant and comfortable visit soon. Sincerely, Hotel Management
Another guest was sitting directly outside of the window and door to the main hall chain smoking cigarettes, leading to the entire first floor smelling like cigarettes. Another guest complained but it seemed like nothing was done about it. Traveling with a baby I specifically seek out smoke-free accommodations so it was very dial. Room was clean.
Business response:
Dear Guest, Thank you for staying with us and informing us about the smoke issues you encountered. Our hotel policy prohibits smoking in certain areas of the property, so we appreciate you letting us know so we can address it appropriately. On the positive side, it is nice that you were pleased with your clean room. It was a pleasure hosting you and your family, and we hope to have you back for the outstanding stay you deserve. Sincerely, Hotel Management
Great location. Very clean. But also very minimal. And the mattresses are not great. Everything about this location is good but they really need to upgrade the bedding for long term.
Business response:
Dear Guest, Thank you for being our guest and sharing your review with us. We’re pleased to hear you enjoyed the convenience of the location and the cleanliness of your accommodation. At the same time, we regret that the comfort of the bedding did not meet your expectations. Providing a restful experience for every guest is important to us, and your feedback will assist us as we continue to enhance our long-term stay amenities. We truly appreciate your thoughtful comments and the opportunity to improve. It would be our pleas... read more
Thank Staff was Great! Very very nice and attentive. Room very clean, Quiet we rested well! The Great was awesome and exit was wonderful. Parking was smoothe. We’ll return to enjoy another quiet night get away.
Business response:
Dear Guest, Thank you for staying with us and sharing such wonderful feedback. We’re thrilled to hear that our team made a positive impact and that your room was clean and comfortable. It’s also great to know you enjoyed the quiet environment, smooth parking, and overall experience. Your kind words will be passed along to the staff for a job well done. We look forward to welcoming you back to Extended Stay America for another relaxing and enjoyable night away soon. Sincerely, Hotel Management
3rd floor hallway was smelly. Bed was comfortable. Air conditioner was very noisy.
Business response:
Dear Scott, Thank you for staying with us and taking the time to share your review. We’re sorry to hear that parts of your visit were disappointing, particularly the hallway condition and noise from the air conditioner. We appreciate your feedback, as it helps us ensure both maintenance and cleanliness receive closer attention. On a positive note, we’re glad you found the bed comfortable. Your comments have been shared with our team to help enhance overall guest satisfaction. We hope to have the opportunity to welcome you ba... read more
The room had a strong dog odor
Nope. Chipped counters in kitchenette. Holes in curtains. Not squeaky clean. Extended stay where you had to get basic kitchen stuff from desk and clerk handed it out bare handed fingering every plate and utensil, none of which met my standard of clean. Yuk but bed was ok and shower had hot water. And all this for over $200 for a night!
Business response:
Dear Deborah, We sincerely apologize that your stay did not meet expectations, particularly regarding the upkeep of the kitchenette and the availability of kitchen items. Your feedback is truly valued, as it helps us identify where we must improve to ensure a more comfortable experience for every guest. Cleanliness and attention to detail remain central to the standards we strive to uphold, and we’ve shared your comments with our team to address these areas promptly. On a positive note, we’re pleased to know that you found t... read more
Frequently asked questions about Extended Stay America - Hartford - Farmington
How is Extended Stay America - Hartford - Farmington rated?
Extended Stay America - Hartford - Farmington has a 3.8 star rating with 1,771 reviews.
When is Extended Stay America - Hartford - Farmington open?
Extended Stay America - Hartford - Farmington is open now. It will close tomorrow at 12:00 a.m.