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Extended Stay America - Hartford - Farmington
- Hotels
- Farmington, CT
About this business
Location details
1 Batterson Park Rd., Farmington, CT, 06032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was outdated and there were a few stains on the carpet
Business response:
Dear Joshua, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with our accommodations. Your honest comments will be shared with our associates, and we will use them for future improvements. We hope you will give us another opportunity to provide you with the great visit you deserve. Sincerely,Hotel Management
Great staff
Front desk staff is very friendly( even when they had to deal with a little kid pulling the fire alarm in the middle of checking me in. Beds and pillows where comfortable.
Business response:
Dear Dean, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. Also, we are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you for choosing Extended Stay America. We look forward to your next visit. S... read more
Kitchen useless because no cookware, dishes, etc provided. Meager breakfast. No coffee in room. Dunkin Donuts and Ice cream store are the only restaurants within in a walkable distance. Otherwise, a good location if you have a car. Clean and modern.
Business response:
Dear John, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for any difficulties you had during your stay. Your review will be discussed with our associates, as our focus is on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management
First room they gave us was not cleaned from the previous occupants had to go back to the front desk and get another room
Business response:
Dear Kenneth, Thank you for choosing us for your accommodation and sharing your feedback. We apologize for the initial inconvenience you faced upon check-in. Your feedback is essential, and we appreciate your patience as we resolve the situation promptly. We aim to provide a clean and comfortable environment for all our guests and will use your comments to improve our services further. We hope the rest of your stay was more enjoyable and look forward to hosting you again in the future. Sincerely,Hotel Management
Pillowcases does not look clean
Frequently asked questions about Extended Stay America - Hartford - Farmington
How is Extended Stay America - Hartford - Farmington rated?
Extended Stay America - Hartford - Farmington has a 3.8 star rating with 1,771 reviews.
When is Extended Stay America - Hartford - Farmington open?
Extended Stay America - Hartford - Farmington is open now. It will close tomorrow at 12:00 a.m.