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Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the location is close to highway and easy to access. But there is no coffee maker, no cups at all. The bathtub looks yellow and dirty, and shower head water flow is very very weak. I have been too many Extended Stay of America because of the reasonable price, I don't expect much coffee maker, breakfast or personal hygiene products. But some paper cups or glass cups should be provided.
Business response:
Lily, thank you for the feedback. We are glad you enjoyed our convenient highway location. However, we are sorry for the cleanliness and maintenance issue you experienced in your room. We have shared your feedback with the appropriate teams so that corrective measures can be taken. Please note, as per our brand standard requirements, we keep the coffee maker and other in-room amenities at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope... read more
Good accomodation for the price. Free parking! Rooms are big and clean like in the photos. Breakfast was the only disappointing thing
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you were impressed with your room and that you found us to be a good value. Your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Very friendly staff. Clean room. They did not have breakfast items on the last two days of our stay. The luggage cart could not be located and I had to carry items to the car when we were leaving. When we arrived there was one luggage cart available but the wheels did not operate correctly. It made using it difficult.
Business response:
Patrick, thank you for choosing Extended Stay America. We are glad you liked our well-kept suites and friendly staff. We value your feedback regarding the luggage cart and hope to see you again soon. Sincerely, Hotel Management
The asst. Manager, Charles and Maria were extremely kind and courteous! attended to my every need and request. GREAT location and ease access to local attractions!
Business response:
Thank you for staying at our property and for leaving us a review of your experience. It is a pleasure to know you liked not only our courteous associates but also our convenience to many exciting destinations. Your praises will be shared with Charles and Maria for a good job done. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
Great room. Kitchen supplies furnished
Business response:
Catherine, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked your well-equipped suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 4.2 star rating with 1,375 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.