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Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Galleria - Westheimer is located at 4701 Westheimer Rd, Houston, TX. This location is in the Afton Oaks - River Oaks neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lots of sleep Nice place
Business response:
Michael, thank you for being our guest at Extended Stay America - Houston - Galleria - Westheimer. We are glad to know you had a restful night’s sleep and were impressed with all that we have to offer. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Nice place Very convenient location. Good for the money. Friendly staff.
Business response:
Vinechia, it was a pleasure to have you as our guest at Extended Stay America - Houston - Galleria – Westheimer. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America - Houston - Galleria - Westheimer and sharing your wonderful rating. We are happy we met all your expectations, and we hope to have the pleasure of hosting you again when your travels bring you back this way. Sincerely, General Manager
Was moved to another hotel, as the original hotel was over booked
Business response:
Alfonso, we appreciate you taking the time to provide feedback, and we're sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We assure you we made every attempt to correct the matter, including making a reservation for you at a neighboring hotel. We hope you will choose to book a room with us in future. Sincerely, General Manager
Comfy The hotel was basic but cheap can't complain for the price
Business response:
Thank you for being our guest at Extended Stay America - Houston - Galleria - Westheimer. We are pleased to read you had a comfortable stay and were impressed with our affordable rates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
NICE HOTEL I HAD A PLEASANT STAY. SECURITY WAS GREAT. ROOMS VERY CLEAN AND COMFORTABLE. EXCELLENT LOCATION. SERVICE WAS AWESOME.
Business response:
Willie, thank you for staying at Extended Stay America - Houston - Galleria - Westheimer. We are delighted to read you not only loved your spotless room and our convenient location, but you also enjoyed the service received from our associates. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, General Manager
There were so nice and kindfront office and housekeeping staffs.my room,bed and bathroom was clean.thank you very much.
Business response:
Thank you for the review of Extended Stay America - Houston - Galleria - Westheimer. We are glad to read you loved the comfort of your room and that the service you received from our associates left you with a good impression. Your compliments will be shared with our entire team. We hope to have the pleasure of hosting you again soon. Sincerely, General Manager
Issues with appliances and hot water a Refrigerator wasn't working after the 2nd day, water licking in the tub in room 411 , had to move to room 201 , where it was a lick in the tub too and not enough hot water.
Business response:
Victor, thank you for your review and letting us know your overall visit was a pleasant one. However, we’re sorry for the issues you experienced and regret the inconvenience caused. I have shared your concerns with my maintenance team to fix the problems immediately. We hope to have another opportunity to provide you with a better experience on your future visit. Sincerely, General Manager
Around it all The hotel is around everything so that means traffic At certain times is a nightmare . Hotel has a strict access with key all the time Even trying to check in. Rooms were clean and nice halls smelled a little But who's staying in the halls for that long ?
Business response:
Genesis, thank you for your stay at Extended Stay America - Houston - Galleria - Westheimer and for sharing your experience. We are happy to know that you liked our central location and your clean room. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 4.2 star rating with 1,356 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.