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Extended Stay America - Houston - IAH Airport
- Hotels
- Houston, TX
About this business
Location details
1500 N. Sam Houston Pkwy. E., Houston, TX, 77032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was really nice and room was very clean
Business response:
Maria, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
Great service spacious room
This property is basically a short term apartment building. They are very pet friendly, I saw many dogs during my stay. They also have a very large area to walk the dog. I was very disappointed that the pool was closed by the health department for my entire 2 week stay...
Business response:
Henry, thank you for your review. We are happy to know you had an overall pleasant stay with us and liked our pet-friendly feature. However, we regret the disappointment you had with our pool being closed during your visit due to the current circumstances. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Everything was great! The only thing is the smell in the hallways, smoke.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
There are a lot of cockroaches, big ones, and a lot of small ones, it’s nasty.
Business response:
Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the unpleasant experience you had with your suite. Our pest control provider has been alerted and we will take steps to ensure such issues do not happen in the future. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - IAH Airport
How is Extended Stay America - Houston - IAH Airport rated?
Extended Stay America - Houston - IAH Airport has a 3.1 star rating with 1,174 reviews.
When is Extended Stay America - Houston - IAH Airport open?
Extended Stay America - Houston - IAH Airport is open now. It will close tomorrow at 12:00 a.m.