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Extended Stay America - Houston - Katy Freeway - Energy Corridor
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15385 Katy Fwy., Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was neat and clean but had a bad musty odor.
Business response:
Thank you for staying with us. Although you had a pleasant time here, we are sorry for the odor issue you had with your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Arturo, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Relaxing Very comfortable
Business response:
Taia, thank you for staying at Extended Stay America. We are delighted to read you had a wonderful time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Overnight stay I had to wait for 10 minutes before someone showed up at the front desk. When she did is fast and i has no problems. I could not tell if the smoke alarm was working as it was hanging off the wall. The tub was a bit clogged as the water took a long time to drain. Otherwise the room was clean, the bed comfortable and i was okay.
Business response:
Thank you for choosing Extended Stay America for an overnight stay. We are pleased to know you liked our well-maintained rooms along with our cosy beds. However, we are sorry for the inconvenience you experienced. Your feedback is been shared with our maintenance team to fix the problem immediately. It was a pleasure hosting you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Wow - Natasha, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice an comfy Pleasant
Business response:
Wow - Taia, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
For a one night stay, it is perfect. It was ok, not bad for the price I paid-$65.00 .. The front desk lady was nice & hardworking it seemed.I noticed she was the only one doing everything- when I checked in & out at10pm & out at 10am the next morning. She seemed busy when it really wasn't because she had no help. In the morning she was running back and forth greeting guest at the front and then making sure there was more fresh coffee at the breakfast bar, she was on top of it though. The breakfast-which was simple- packaged ... read more
Business response:
Stephenie, thank you for choosing us for your overnight stay. We are glad to read you liked our courteous service and affordable rates. That being said, we are sorry for the issues you had with our parking and the elevator. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. Thanks for being our guest, and we look forward to serving you much better. Sincerely, Hotel Management
Comfortable
Business response:
Taia, thank you for staying at Extended Stay America. We are glad you had a great time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Hyunsuk, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Katy Freeway - Energy Corridor
How is Extended Stay America - Houston - Katy Freeway - Energy Corridor rated?
Extended Stay America - Houston - Katy Freeway - Energy Corridor has a 4.2 star rating with 1,020 reviews.
When is Extended Stay America - Houston - Katy Freeway - Energy Corridor open?
Extended Stay America - Houston - Katy Freeway - Energy Corridor is open now. It will close tomorrow at 12:00 a.m.