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Extended Stay America - Houston - Katy Freeway - Energy Corridor
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15385 Katy Fwy., Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could be more clean Beds were comfortable but we rented a studio and the sofa bed was dirty. I asked for bedding and extra pillows but was told, they were out of them. Also, the room were the sofa and kitchenette was, had a smell to it. Overall, the room needed more cleaning.
Business response:
Gloria, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the issues you had with the bedding and regret the inconvenience it caused. Your comments have been shared with the appropriate team members in an effort to ensure a better outcome going forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Paige, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Surprising Fantastic room for the price. Very roomy and comfortable.
Business response:
We appreciate the fantastic review and we thank you for choosing Extended Stay America. It’s great to know you were impressed with your well-appointed room and that you found us to be a good value. Thanks for all of your great feedback, and we look forward to your next stay! Sincerely, Hotel Management
Very good
Business response:
Robbie, thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Close to office Overall it was good value for the price. I will be returning for sure.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. Thanks for your review, and we look forward to your next visit! Sincerely, Hotel Management
Shortcomings No TV all week. Drain plug in sink in bathroom was not working. Sofa bed had no mattress.
Business response:
Dennis, thanks for evaluating your visit to our hotel. We are glad to know you had a nice stay. However, we apologize for the issues you had in your room. Your feedback has been discussed with our housekeeping and maintenance teams in an effort to improve our service and facilities going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Nice Room with full kitchen I enjoyed my stay my room was clean, real firm bed, you will need to ask for items for kitchen.
Business response:
Jessica, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Energy corridor stay Marked improvement in room cleanliness versus previous stays which is a positive.
Business response:
Thank you for your return visit. It’s nice to know we were able to provide you with another outstanding stay and liked your well-appointed room. It was our pleasure having you visit with us, and we look forward to the next time. Sincerely, Hotel Management
Great Clean
Business response:
Sharon, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay and liked our well-maintained property. Thanks for the kind feedback, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Katy Freeway - Energy Corridor
How is Extended Stay America - Houston - Katy Freeway - Energy Corridor rated?
Extended Stay America - Houston - Katy Freeway - Energy Corridor has a 4.2 star rating with 1,020 reviews.
When is Extended Stay America - Houston - Katy Freeway - Energy Corridor open?
Extended Stay America - Houston - Katy Freeway - Energy Corridor is open now. It will close tomorrow at 12:00 a.m.