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Extended Stay America - Houston - Katy Freeway - Energy Corridor
- Hotels
- Houston, TX
About this business
Location details
15385 Katy Fwy., Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a great experience I really appreciate the staff that work there. especially rahel she really made me feel like I was at home and really show the true definition of hospitality.
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read that our staff provided you with excellent customer service during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Party place yo ممتاز
Clean and Efficient Quick and easy
Somewhat Ok!!!! Everything was nice except for the first room that I had, had roaches. I informed the night shift lady. She stated she would be to my room within 25mins which something for the roaches. Never saw her nor heard anything back from her. Next morning spoke with Ryan about the problem and immediately move me to another room. However I still didn't feel comfortable eat because I feel roaches are nasty and a sign of nastiest. Also the hotel can stand some upgrades....each room the refrigerators look like they have b... read more
Business response:
I appreciate you bringing your experience to our attention. I am proud of our staff for being able to provide you with a better room; however, I do agree that the situation is concerning. Therefore, our contractor has been contacted to treat the area to eliminate the situation. Your feedback is very important to us, so thank you for sharing. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Close to the Energy Corridor During my five day stay I could not take a proper shower as the water was scalding HOT. I made two request to the front desk to have the problem rectified which never happened. Needless to say I left the hotel knowing that I personally will probably not stay there again, but I would not sway others from staying there.
Frequently asked questions about Extended Stay America - Houston - Katy Freeway - Energy Corridor
How is Extended Stay America - Houston - Katy Freeway - Energy Corridor rated?
Extended Stay America - Houston - Katy Freeway - Energy Corridor has a 2.9 star rating with 1,995 reviews.
When is Extended Stay America - Houston - Katy Freeway - Energy Corridor open?
Extended Stay America - Houston - Katy Freeway - Energy Corridor is open now. It will close tomorrow at 12:00 a.m.