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Extended Stay America - Houston - Katy Freeway - Energy Corridor
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15385 Katy Fwy., Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Oluwafemi, thank you for staying at Extended Stay America - Houston - Katy Freeway - Energy Corridor. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
it was ok mediocre
Business response:
Kelly, thank you for staying at Extended Stay America - Houston - Katy Freeway - Energy Corridor. We are glad to read your overall experience was satisfactory. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for sharing your 5-star rating. We appreciate you choosing to stay at Extended Stay America - Houston - Katy Freeway - Energy Corridor and look forward to hosting you again soon. Sincerely, General Manager
Yuk! 2 roaches in the bathroom! I was on the 3rd floor, comfortable other than that.
Business response:
Christine, thank you for staying at Extended Stay America - Houston - Katy Freeway - Energy Corridor. We are glad your overall visit was satisfactory. That being said, we are sorry for the cleanliness issue you had in your room. I have shared your feedback with my housekeeping team to ensure this is taken care off. Hopefully we will have the opportunity to make it up to you on a future visit. Sincerely, General Manager
Business response:
We appreciate you sharing your kind rating with fellow travelers online. Thank you for choosing us, and we hope to see you again at Extended Stay America - Houston - Katy Freeway - Energy Corridor. Sincerely, General Manager
During the stay there was a room being repair a my upstairs and next door neighbors were fighting throughout my three day stay . THE parking lot had party's going on everyday , my s
Business response:
Thank you for taking the time to evaluate your stay. We are pleased you had an overall nice stay. However, we are sorry for the noise issue you encountered and the inconvenience it caused. Our front desk is staffed to assist your needs, so we would have been happy to address this issue if you had alerted us. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Booked hotel to get some sleep due to driving Booked on expedia was told was getting a room with 2 beds and a sofa bed. Staff was trying to put us in a room with one bed and a sofa bed with 6 people. We was very exhausted and just wanted to rest. Then we finally got room we ordered could not rest due to people partying outside our window all night. Most hotels have a curfew obviously this one does not. Will not be staying here ever again.
Business response:
Thank you for your visit to our hotel and for your review. We are committed to offering all our guests an exceptional stay, and we apologize that we did not do so for your visit. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We regret the inconvenience caused, and please consider giving us the opportunity to make a much better impression on a future visit. Sincerely, General Manager
Non Availability of cooking utensils and cutleries I enjoyed my stay during the period. However, non available of cutleries & other cooking utensils in the room on arrival was challenging.
Business response:
Thanks for being our guest at Extended Stay America - Houston - Katy Freeway - Energy Corridor. We are delighted you had a comfortable stay and enjoyed most aspects of our hotel. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. I am sorry if this was not communicated to you on arrival. I will remind my front desk to communicate this more clearly going forward. ... read more
Business response:
Many thanks for posting your gracious rating about Extended Stay America - Houston - Katy Freeway - Energy Corridor. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Houston - Katy Freeway - Energy Corridor
How is Extended Stay America - Houston - Katy Freeway - Energy Corridor rated?
Extended Stay America - Houston - Katy Freeway - Energy Corridor has a 4.2 star rating with 1,020 reviews.
When is Extended Stay America - Houston - Katy Freeway - Energy Corridor open?
Extended Stay America - Houston - Katy Freeway - Energy Corridor is open now. It will close tomorrow at 12:00 a.m.