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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and quiet, but not so clean, and kind of dated. Breakfast was muffins, coffee, oatmeal and hot water.
Business response:
Dear VICTOR, Thank you for your feedback. We’re glad you found the hotel comfortable and quiet. We apologize for the cleanliness issues and dated appearance you noted. We’re continuously working on improvements to enhance our guests’ experiences. We appreciate your comments about the breakfast offerings and will consider your feedback as we evaluate our options. We hope you’ll stay with us again and give us the opportunity to provide a better experience. Sincerely,Hotel Management
Was a bit noisy and the television had bad reception in the toilet only flushed once and then you had to wait
Business response:
Dear Edward, Thank you for sharing your feedback. We’re glad you chose to stay with us and appreciate your patience. While some aspects of your stay were not as expected, your comments are valuable as we continually work to improve our guest’s experiences. We hope you’ll consider staying with us again in the future for a more seamless visit.Sincerely,Hotel Management
It was run down. But the location was good.
Business response:
Dear Patricia,Thank you for sharing your feedback with us. We're glad to hear that the location was convenient for you. We’re always looking for ways to enhance our guests' experience, and your input is invaluable in that process. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.Sincerely, Hotel Management
It was practical.
Business response:
Dear Noe,Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites.We look forward to welcoming you back soon!Sincerely,Hotel Management
Highway noise Avoid the rooms facing the highway if you can
Business response:
Dear Robert,Thank you for your recent stay. Although our location is very convenient, external noise can occasionally be a factor. Please accept our apologies for the noise issues you experienced from outside the hotel. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as restful as possible. Our goal is to provide a clean property and a comfortable suite so you can get a good night's rest.We hope to have you back as a guest, so we can reserve a suite that mi... read more
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,713 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.