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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable Fast and easy check-in and check-out, clean and comfortable. The only bad thing was the breakfast was temporary closed
Houston Dependable Love the location and staff, sorry that the city made them stop serving coffee in the morning.
Business response:
Dear Margaret, Thank you for sharing your remarks about your recent visit to our hotel, Extended Stay America. It gives us real joy to know guests like the amenities provided, and in your case, having a clean and comfortable room at a decent location was great. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Location
No breakfast The stay was alright, but I didn't find out there was no breakfast at check In, had I known that before hand. I would not had gotten the room. Thanks
Business response:
Dear Christopher, Thank you for sharing your experience on your recent visit to the city. It is always our effort to keep our guests happy and satisfied with our services, and it is good that your stay was satisfactory. However, we are sorry for the breakfast experience and will discuss it with the concerned individual so that future guests do not have a similar problem. Our expert team is already at work to ensure the seamless delivery of the best hotel experience. Please return; we will surely provide you with the outstand... read more
No breakfast Your advertising says that they offer breakfast; they have nothing for breakfast.
Business response:
Dear Guest, We sincerely apologize for any confusion regarding our breakfast offerings. We appreciate your feedback and will review our advertising to ensure accuracy. Your satisfaction is important to us, and we regret any inconvenience caused. While we work to address this discrepancy, we hope you consider staying with us again, allowing us the opportunity to provide you with a more accurate and enjoyable experience in the future.Sincerely,Hotel Management
Location, kitchenette, and comfortable The location cannot be beat and the price was right. Would stay here again. Only down side is there was no breakfast at this location
Good service
Business response:
Dear Freeman, Thank you for posting such kind comments about our time together. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the entire team. Please return, and we welcome you again at Extended Stay America.Sincerely,Hotel Management
网站上标注有早餐，早上前台告知没有。我是一个出差人士，我一个月时间都在预定住宿，但是经常有些酒店没有早餐，缺标注有早餐。我很生气，因为接下来我要不吃早餐工作。
Business response:
Dear Gen, Thank you for being our guest. Starting your day with a good breakfast is essential, and we regret that you didn't have a good experience. It is never our intention to mislead; therefore, we apologize for any miscommunication and frustration this caused. We value your feedback, and we take it to heart. Thank you for being our guest, and we hope you will stay with us again the next time you visit our city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.