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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was cool but the breakfast options where horrible
It was clean and the room was spacious with many conveniences - fridge, stove, TV, heat, and good parking! Just too far from any shopping, especially food shopping and restaurants, bank...
Business response:
Dear Karlene, We appreciate you choosing Extended Stay America and posting your comments. We aim to provide a seamless experience for every guest. Therefore, we are pleased to read about the enjoyable aspects of your visit. Your kind remarks about our services and facilities are gratifying to read. However, we apologize our location did not meet your satisfaction. It was an honor having you as our guest, and we hope you will consider revisiting us for another exceptional stay.Sincerely,Hotel Management
Weekend trip Overall, hotel service was good. Friendly staff and room was in good condition. I would stay here again.
Good stay
Basic but good service. WE stayed here for the NCAA tournament. It is a comfortable place but very basic. I asked for hair conditioner and they did not have any. Our A/C went out on the first day there but the maintenance guy Sergio (if i remember his name correctly) replaced it in 5 minutes and was so pleasant. There are restaurants within 5 minutes walk, one being a Twin Peaks which was great for watching sporting events on TV
Business response:
Dear HENRY, Thank you for staying at Extended Stay America during your recent trip to Houston. We are delighted to hear you had an enjoyable, comfortable stay, and our location close to restaurants was perfect for your visit. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable in-suite environment to make you feel at home. We also have hairdryers and certain complimentary toiletries availabl... read more
I like how quiet it is. Doesnt seem to be alot of traffic. Its close to everyhthing and very accessible However, the only thing I didnt like is ther order in the rooms upon first entry. Smells like food or just outdateness. Also I did see a 1 roach and 2 dead ones. That has now forced me to not stay here moving foward.
Business response:
Dear Kendall, Thank you for staying at our hotel and letting us know we have room for improvement. While we are pleased that you loved our location's quietness and convenience, we apologize for not meeting your expectation with the guest room. We assure you that we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, we will inspect your room professionally and treat it as a precaution. We are sorry that this issue compromised your stay. We will follow up on your concerns to ... read more
Clean room.
Business response:
Dear Darrell, Thank you for choosing Extended Stay America and sharing your review. We aim to deliver an exceptional experience for every guest staying with us. Therefore, we are pleased we made this possible with our clean accommodations. Our housekeeping team would be delighted to hear our guest noticed their efforts. It was a pleasure hosting your visit. We look forward to welcoming you back for another flawless stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,722 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.