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2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great
1. They don’t do the free breakfast which is still stated on their website - that needs to be updated 2. Pet friendly which was a plus for me 3. Cards easily get de-magnetized. I had to go about 4xs a day to get a new card
Business response:
Dear Stephanie, Thank you for taking the time to post a review. We hope your stay was pleasant, and we appreciate you mentioning to future guests we are a pet-friendly hotel. However, we regret not meeting your expectations and appreciate your feedback about our breakfast options. It is never our intention to mislead; therefore, we apologize for any miscommunication and frustration this caused. Also, thank you for bringing the room key issue you experienced to our attention. Our guests' satisfaction and comfort are paramount... read more
The Price is Right I’ve stayed here many times on business. It’s always clean, quiet, and comfortable. I wish they provided breakfast. At least juice and donuts.
Business response:
Dear Stephen, Thank you for making Extended Stay America your home away from home. We accommodate many business travelers and enjoy providing clean and comfortable accommodations. We know that small things can make a big difference, especially for our business guests, so we do our best to offer everything you might need while away from home. Thank you also for recognizing the efforts of our associates. They will appreciate your kind words. We look forward to your next visit.Sincerely,Hotel Management
Comfortable Fast and easy check-in and check-out, clean and comfortable. The only bad thing was the breakfast was temporary closed
Houston Dependable Love the location and staff, sorry that the city made them stop serving coffee in the morning.
Business response:
Dear Margaret, Thank you for sharing your remarks about your recent visit to our hotel, Extended Stay America. It gives us real joy to know guests like the amenities provided, and in your case, having a clean and comfortable room at a decent location was great. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,735 reviews.
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.