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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's good .
Nice place to stay
Business response:
Dear NITIN,Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites.We look forward to welcoming you back soon!Sincerely,Hotel Managemen
Simple but worked for us The staff were kind and helpful. Our room had an odor to it but the room size and cleanliness were fine. There was no lobby or dining area so breakfast we served on a counter in the entrance. We could walk to a couple a restaurants. It was quiet inside our room. Easy access to the places we needed to go.
sheets are old. Room housekeeping has to be requested.
Business response:
Dear Allan, Thank you for taking the time to write a review. We aim to ensure your comfort, and we apologize if the sheets did not meet your expectations. Please know that we offer housekeeping services upon request to provide flexibility for our guests' preferences. If there are any issues during your stay, please don't hesitate to reach out to our front desk staff, and we'll do our best to address them promptly. Thank you for choosing to stay with us, and we hope to welcome you back for a more satisfying experience.Sincere... read more
Close to good restaurants. Easy acces to the city.
Business response:
Dear Eduardo, Thank you for sharing your positive feedback! We're glad you appreciated our convenient location near excellent dining options and easy city access. At Extended Stay America, we aim to make your stay enjoyable and hassle-free. We hope to welcome you back soon for another wonderful experience!Sincerely,Hotel Management
Short drive to Texas Medical Center. Close to excellent restaurants. Rooms are simple, but clean and adequate for a one night stay. Good choice if you are on a budget.
When we arrived on a Thursday there was a big smeared dirty spot in elevator and a plastic baggy of garbage on the stairs. When we left on Monday the dirty spot and garbage was still there plus the hallway carpet needed vacuuming!
Business response:
Dear Lilly, Thank you for choosing us and sharing a review at Extended Stay America. We apologize for the cleanliness issues you encountered during your stay. Ensuring a clean and welcoming environment is important, and we regret falling short of your expectations. Your comments will be addressed with our team to prevent similar occurrences in the future. We hope to welcome you back for a more enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,704 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.