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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One night only.. Compared to other extended stays it was rather blah.. i changed rooms because the first smelled of smoke after requesting a non smoking room. The second room had a smell as well so i went to CVS and got febreeze. The convenience to the galleria was the best part of my stay..
Business response:
Michael, thank you for taking the time to share your feedback. We are pleased to know our location was perfect for your needs and that you overall enjoyed your time with us. That said, we are sorry your stay was inconvenienced by the smoke smell in both the rooms. We have shared your review with our housekeeping team to be more diligent going forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I didnt drive so I liked the fact that there were more than 4 restaurants surrounding the property so all I had to do was walk around.
Business response:
Kendall, thank you for choosing Extended Stay America. We are glad our location was convenient for your needs. We value your feedback and look forward to your next visit. Sincerely, Hotel Management
I always stay at extended stay. Great hotel here.
Pleasant time Only thing I can say is that it was a great experience. The staff was kind, the room was clean, everything worked, and nothing was lacking. What more can I say.
Business response:
Jorge, thank you for taking the time to share your wonderful feedback. We are thrilled to read about your perfect stay and how much you loved our accommodations. We appreciate you recognizing our friendly staff and looking forward to seeing you again soon. Sincerely, Hotel Management
The hotel was not what I expected given the 3 star plus reviews online. Should have been no more than a 1 maybe 2. The room was dirty-floor had not been mopped, (spilled drink stain) couple bugs crawling on the sink, and then I was placed in a handicapped room. I would think these rooms should be saved for when someone is in need of this accommodation, it will be available ??? But that is my opinion. Will not stay here again for the price.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you stayed with us. However, we are sorry we were not able to provide you with the room of your choice, and also you had cleanliness issues in the room you received. We have taken the necessary steps with our housekeeping staff to ensure this does not happen again. Please come and see us again the next time you are in this area. Sincerely, Hotel Management
Sure it was fine The hotel was simple and was close by many places to visit. Good for a quick stay.
Business response:
Deborah, thank you for your visit. We are glad to see you had an overall good stay and you liked our location, but we are sorry for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, Hotel Management
Bien
Short stay but everything was good. I will keep on my list of where to stay next time.
Business response:
Cruz, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.