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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and very nice staff.
Business response:
Dear Zimmerman, We are thrilled to read how much you enjoyed your time at Extended Stay America. We could not be happier that you were impressed with our service, clean and comfortable suite with our kind, helpful staff. It was our pleasure to host your visit, and we look forward to your return.Sincerely,Hotel Managment
Houston Weekend Excellent location at reasonable price.
Mattress squeezes.
Business response:
Dear YEOU, Thank you for the excellent feedback about our hotel. We are delighted to know how much you loved our comfortable beds. We appreciate your business and hope you will choose the Extended Stay America on your next visit to the City. Sincerely,Hotel Management
I like the convenience of the property but it appeared neglected. It is an old property which with a little attention could present better.
Needs improvement with cleanliness I've stayed here a few years ago for a few days and I loved it, so I booked it again recently. Big difference. I'm not sure what happened, but the cleanliness has really gone down. The carpet floors in the hallway are dirty and within the first few hours of being there, I saw a roach in the kitchen crawling on the countertop. Not good ESA. They need to go through the kitchen and thoroughly clean under the sink by the trash cans, disinfect, and exterminate. The people were very nice, but the... read more
Business response:
Dear Guest, We appreciate your return visit to our hotel and are genuinely sorry to learn that your recent experience did not meet the cleanliness standards you expected based on your previous stay. Please know that we take our property's cleanliness and pest control very seriously and do our best to prevent insects' entrance into our suites. However, we understand your concern and will arrange for a professional inspection and treatment of your room as a precautionary measure. We have notified our concerned teams, and remed... read more
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,704 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.