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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No water pressure The place was clean, staff kind of friendly; they promised beakfast, but there was only coffee, and no water pressure on the shower...
Business response:
Dear RAFAEL, We appreciate your feedback on your recent stay. We're pleased you found the place clean and our staff kind. However, we apologize for the issue with the water pressure in the shower and the breakfast experience. Your comments will help us improve our services, and we'll address these concerns to ensure a more comfortable experience for our guests in the future. Thank you for sharing your thoughts, and we hope you choose to stay with us again for an improved experience. Your comfort is important to us.Sincerely,... read more
I love the stay overall. The only thing I didn’t like is that there is NO pool, NO ice machine, my microwave was pretty nasty….. & some guests were propping the door open so others can come in. HIGHLY UNSAFE! Other than the minor things, the stay was very good! Many good options.
Business response:
Dear Jaylan, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. We are delighted to read that your overall experience was pleasant; however, we apologize for the inconvenience caused by the mentioned issues. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. It was a pleasure ... read more
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JTS
It is a clean and so quite propetty
Business response:
Dear Guillermo, We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review. We especially appreciate your generous compliments about our cleanliness and location. We enjoyed having you as our guest and hope to welcome you back soon.Sincerely,Hotel Management
Professional services
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,735 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.