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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel - except for the breakfast
I would have liked to be able to check in at 100pm instead of 300pm..that is my only complaint!
Business response:
Brian - Thank you so much for sharing your experience with us. I'm glad that you had a nice stay with us overall, but am sorry that we were unable to accommodate an early check-in for you. Please know, our company policy is to provide rooms to our new guests at 3pm, or later, depending on your needs. I will work with the staff to ensure this message is being conveyed at booking. Again, thank you for choosing Extended Stay Hotels. We hope to provide you with another great stay in the future!
The hotel was clean and quiet. The staff was friendly. It is a good location, if NASA is interesting for you. Many good places to eat in the area. I enjoyed my stay and will stay there again.
excelente ubicación y precio Muy cómoda y limpia la habitación. Cuenta con cocinera y reffi, muy útil para estancias de varios días con la familia, aunque no los utilice. El hotel es pet friendly lo cual lo hace bastante atractivo para quienes además de la familia viajan con pequeñas mascotas.
As the saying goes 'you get what you pay for'. Breakfast choices very disappointing.
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus to strengthen our standards, so we are grateful for your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits. Sincerely, Hotel Management
Room had bedbugs. But the property was quiet, no loud sounds at all.
Business response:
Dear Guest, We’re glad to know you enjoyed the peaceful atmosphere of our property during your stay. We do follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms; however, the room you occupied will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention, and we hope to welcome you back for a better experience next time. Sincerely, Hotel Management
There is no hair dryer, I tried to
Business response:
Dear Guest, We strive to provide our guests with all the comforts of home; therefore, we are disappointed to hear we did not meet your expectations regarding the complimentary items we provide. Your comments are invaluable to us as we continually improve our amenities and services. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 3.6 star rating with 3,659 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.