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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice , clean , front desk , Travis was polite Professional & very accommodating. Toothbrushes are needed when guests forgets their . Internet needed free !
Nice place to stay. This place was great !!! Would have loved a hot breakfast but it was a really pleasant stay. I’ll do it again. Close to the concert venue I attended. “ Black Market Tragedy”
Business response:
Danny, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
It was good friendly staff pet friendly was great.
Very friendly and clean
Business response:
Patrice, It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
I’ve stayed before and had a pleasant experience but this time was bad. The room had a story cleaning supply smell. And there was hair in the sheets and all over the bathroom from previous guests. Fortunately we stayed only a night.
Business response:
Amy, thank you for choosing to stay with us again. We are sorry for the cleanliness issue you encountered this time and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We hope you will consider this as an isolated event and will give us another opportunity to provide you with a wonderful experience you always deserve. Sincerely, Hotel Management
They did not have any pots, pans, plates, bowls, or other items to cook with or eat on, which is main reason to stay at a place that has a kitchenette. Went to front desk and they said they were out of all items. I was “lucky” and only able to get some forks, spoons,and knives. They should have 1set of all the items needed or normally stocked in each room as they used to.
Business response:
Jared, thank you for your review. We are sorry for the issue you encountered and regret the inconvenience you had due to the lack of kitchenware items. We will share your feedback with the appropriate team members to ensure these items are well-stocked. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Very disappointed When we got there we where told that our room was cancel because they had rented all of their rooms... so finally after getting very upset and arguing with the front desk they move some Things around and gave me a room!! Then the shower didn't have any hot water for both days of my stay and they were unavailable to move me to another room cuz the hotel was full...
Business response:
Thank you for sharing your feedback. We apologize that the room type you requested was not available, and we regret any frustration and inconvenience this caused. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. Also, please accept our apology for the issues you had with the lack of hot water in your room. Although we are confident that this is an isolated incident, this in no way excuses the fact that we failed to provide you with better customer service. We are ve... read more
Needs to be updated especially bathrooms.
Business response:
Tanya, thank you for your review. We are happy to know you had an overall pleasant stay with us. However, we are sorry for not meeting all of your expectations and regret if you had any inconvenience. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.