This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s good utilitarian hotel but pretty basic. Refrigerator didn’t work and no supplies in the kitchen unless you asked. I was only there for one night so it was fine for me.
Business response:
Dear Rebecca, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay; however, we apologize for your inconvenience due to the refrigerator's temporary issue. Furthermore, we apologize for failing to share information about our amenities with you during check-in. We keep the dishware and other in-room amenities at our front desk to ensure cleanliness for every guest. We have noted your concerns and will reiterate to our front desk team the importance of communicating our ser... read more
I like the big refrigerator.
Great stay at a great price in a great location! I thoroughly enjoyed my stay. The rooms were remarkable. Monalita was the one that cleaned the room and did an amazing job. She should be commended. Check in and check out was painless. The king bed was extremely comfortable, I didn't want to get out of it.
Business response:
Dear Kimberly, Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Monalita helped to make your stay even more comfortable. Your compliments will surely be shared with the team. We enjoyed having you as our guest and hope to welcome you back on a future visit.Sincerely,Hotel Management
Merci
The breakfast was too plain. The set-up inside the room is good. Over-all rating is average compared to the other Extended Stay America here in California. My friend was bragging about your hotel but she was wrong.
Business response:
Dear Analynne, thank you for being our guest. We appreciate your comments about how much you enjoyed your overall stay; however, we were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for your feedback, and we hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 3.6 star rating with 3,603 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.