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Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister
- Hotels
- Houston, TX
About this business
Location details
5454 Hollister St., Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pros...great hotel, clean, quiet, located close to restaurants and stores Cons...they do not serve breakfast only coffee
Business response:
Shelia, thanks for the kind review of Extended Stay America. We appreciate you for confirming you had a comfortable stay with us and that our service along with our facilities was to your satisfaction. However, we are sorry for any inconvenience you had while being here. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Frankie, thank you for your excellent rating. We are thrilled to know you were satisfied with our offerings and that you had a wonderful experience with us . On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Great customer service We had just spent all day moving and got in late. The lady at the front desk was so nice. The two double beds I booked where taken and instead of dkwngdowngrading my room she upgraded me to a suite and waived the pet fee. She was wonderful
Business response:
Janell, thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Nice Hotel Nice & clean hotel to stay but it is a bit away from restaurants.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know our location was ideal for your needs and that you were satisfied with all our offerings. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
I loved the city and the people. I would not stay at this hotel again.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Muy bien Estuvo excelente la estancia y muy tranquilo
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Patrice, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Hospitality" It was the best hotel stay ever , the rooms are clean and service is remarkable , l have traveled to lots of hotels but this extended stay on Hollister and hwy 290 definitely top's the list , l really appreciated my stay and would certainly recommend anyone of my friends to come and share the same experience l had ...
Business response:
Tramain, thanks recommending Extended Stay America to others. We are thrilled to know you liked your well-maintained room and were impressed with the courteous service provided by our staff. Our entire team has appreciated you for highlighting their efforts in your review. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Fine hotel for a week I stayed here while I was attending a training for work. It was in an excellent location (except for some minor construction work at the end of the road). There were plenty of restaurants and grocery stores within a few minutes. My main issue with the hotel was the awful smell. I tried many different room deodorizers, but to no avail. I asked if the room had flooded from the hurricane and the staff said no, so I’m not sure why it smelled so badly. You also don’t get your room cleaned if you’re staying t... read more
Business response:
Jessica, thank you for staying with us. We are glad to read you liked our convenient location and courteous service. That being said, we are sorry for the odor issue you experienced while here. We have asked our housekeeping staff to make sure our property receives a deep clean to remove the smell. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister
How is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister rated?
Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister has a 3.5 star rating with 750 reviews.
When is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister open?
Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister is open now. It will close tomorrow at 12:00 a.m.