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Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister
- Hotels
- Houston, TX
About this business
Location details
5454 Hollister St., Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Service and Hotel Desk staff have great attitudes toward everyone entering this place and they try extra hard to be helpful. Rooms are large, nice and ready to go. This was my first stay, but I've already set another stay for business in this area.
Alright long term stay The people were great. The location is nice. They took a run down hotel, cleaned up the common places, put in a great staff, and went on from there. This place is not that bad, but its a true 2.5 star hotel. I enjoyed my stay and would go back. Just don't have unrealistic high expectations. Staff was great!
Business response:
I appreciate you taking the time to write such a good review. I am glad to read that you were pleased with the staff. Your comments were reviewed by the staff, and we will work hard to make improvements to the appearance of the hotel, to make sure your experience is not repeat. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Good value to quality ratio For the money I paid with the discount through Expedia, it was worth it. However, the Hotel has to update some furniture and bathroom items. The people in the from desk were very nice.
great stay staff was great and room was clean
Great Location I stay at this hotel whenever I am in Houston on Business. It has a convenient location close to major highways and excellent restaurants right across the freeway. I usually never have issues here but this last trip there was a problem with the toilet draining slow that it took them a day to address. They could not find a plunger and there was a Target and a WalMart right across the street. I travel with my own food so I cannot vouch for their breakfast, but it looks like to they put up a respectable effort.
Business response:
I have received a copy of your review, and wanted to take a moment to personally respond. Thank you for your comments about our location and the new grab and go breakfast. I am sorry to hear that it took us a day to address your issue with the toilet during your last trip. As this hotel manager, I can assure you that this will not happen again. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotel location in the future.
Great Value and Great Location Other than a very crowded parking lot it was a great place to stay and several great places to eat that take a minute to walk to.
Good stay, tough sleep... Overall this was a good hotel to stay at but the entire bed setup was dated. Comforter set was old looking and the mattress was uncomfortable. They would have to change all of that before I stay here again.
Good place for a week or longer stay. The room was clean and didn't have a smoker's smell. The gym and laundry are an added bonus.
Frequently asked questions about Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister
How is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister rated?
Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister has a 4.3 star rating with 520 reviews.
When is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister open?
Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister is open now. It will close tomorrow at 12:00 a.m.