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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very quiet and there are alot of food places to eat and alot of shopping to do love it
Good The place was good for the price. Needs updating. Beds were comfortable. Pull out sofa bed was terrible.
Business response:
LInda, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I liked that its around reasturants and shopping centers its alot to do around there
It was perfect for what we needed it for
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Friendly staff throughout my stay
I like the fact the property was quiet. The bed was comfy. I didn't like the fact that my room was not that clean. I saw 3 roaches in the room and under the bed was dirty. I know that we are still in covid times, but they should do better with the cleaning.
Business response:
Thank you for taking the time to review our hotel. We are glad you had a pleasant stay overall and that our beds were to your comfort. However, we apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and pest control provider to make sure we prevent such reoccurrences. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Standard stay, didn’t have to deal with the rude clerk this time.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We regret not meeting your expectations and apologize for the service issues you encountered. We will share your comments with our team and take steps to ensure we are more consistent in our service delivery. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,311 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.