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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a clean comfortable place to be. Very quiet
Business response:
Thank you for choosing Extended Stay America and for taking the time to post a review. We are glad you were pleased with our immaculate accommodations and that you had a relaxing stay with us. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
meh definitely budget hotel. Too expensive for what was provided. although there was a mini kitchen it was not in very good shape and had to make specific request for even a glass for water.
Business response:
Thank you for evaluating your experience at our hotel. We apologize for not meeting all of your expectations and regret the disappointment you had with our price. On a positive note, we are glad you had an overall comfortable stay. We hope you will allow us to host you on your next trip to our area. Sincerely, Hotel Management
It was ok until the guest above me made it seem as it was an elephant walking across that room, waking me up at 1,2, 3 am. Or the lady screaming down the hall how she is a paying customer! Otherwise staff was nice to me. There is not any beverages or breakfast at all. But otherwise it was ok. The room was decent, I threw away the beverage that someone left in the room before me, but it seemed as it was more of a employees rather than a guest cause the rest of the room/ kitchen bathroom was tidy.
Business response:
Lisa, thank you for sharing your evaluation with us. Although you liked our courteous associates and had an overall satisfactory stay, we are sorry for the noise issue. We wish we had an opportunity to address this and make your experience a relaxing one. We hope you will reselect us on your next trip to our area. Sincerely, Hotel Management
En general la estancia estuvo bien, solo faltó un poco de limpieza en el baño. Y también lo que no me parece es que tengas que pagar por el internet, por hora, día o mes. Pero por lo demás estuvo bien el hotel
Business response:
Michelle, thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay. However, we are sorry for the cleanliness issues you encountered in your bathroom. Your feedback will be shared with our housekeeping team so that they are more diligent going forward. Moreover, we will share your concerns regarding the internet connectivity with our maintenance team for review and action. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Feels like a small apartment. Great shower with nice pressure and good heat. Comfortable bed.
Business response:
Thank you for your excellent rating and for sharing your experience with us. It was a pleasure to know you had enjoyed the comforts of your suite that led to a rejuvenating stay. We appreciate your comments and look forward to seeing you at Extended Stay America. Sincerely, Hotel Management
Liked the whole lay out because it was right off the high way an right on plenty of stores and food spots in the area
Business response:
Thank you for reviewing Extended Stay America and rating your experience so highly. We are thrilled to know you had an excellent stay and that our convenient location worked out well for you. On behalf of everyone, we invite you to revisit us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,311 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.