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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The area and that the reasturants were close by in walking distance
I won't complain too much about this hotel. In truth, I purchased two rooms because I needed a very very good price for a single night. Cost was a factor ($50 per room/per night), so I was not expecting the Ritz Carlton. That being said, my room had a bizarre smell. My wife said it smelled like a combination of urine and fish. The vending machine didn't accept payments and the sound of the highway next the hotel made it hard to sleep at night. But still...considering the cost...if I had to...I would stay there again.
Business response:
Thank you for your review. We are sorry for the unpleasant smell you encountered in your room. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also regret your sleep was disturbed due to noise from the highway. While this noise was outside the hotel and uncontrollable by our team, we do understand your frustration. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
My stay in Houston It was a nice place nice and quiet to get a good night sleep clean friendly would stay there again if I head up that way
Business response:
Felipe, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Short Stay Convenient and friendly welcome at check-in, room was clean and great amenities
I liked the area it was close to shopping and food reasturants i enjoyed my stay everything was perfect
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a great stay with us and liked our proximity to the shopping mall and restaurants. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
That is safe in a safe area and walking distance to all food ans shopping stores
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and liked our proximity to food and shopping stores. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Service is good other not happy
Business response:
Van, thank you for selecting our hotel and sharing your evaluation. While we are glad you liked our courteous associates, we apologize for not meeting all of your expectations. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,311 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.