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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Hotel no complaints
Hotel had no hot water it was very bad experiance from this big hotel i was not happy with this hotel i could not take shower because no hot water. I am not happy just waste my money on this hotel.
Business response:
Dear Tariq, thank you for staying at our hotel and for taking the time to post a review. We are genuinely sorry for the problems you encountered with your suite's bathroom. We are working to remedy the issues you mentioned, so the next time, your stay will be perfect. You are a valued customer, and everything we do aims to provide you with an excellent experience. Please come back and see us again. Sincerely, Hotel Management
I liked that it was close to all restaurants and shopping centers
Business response:
Dear Troy, thank you for the great review. We love knowing how pleased you were with our location and appreciated the easy access to restaurants and shopping malls. Thank you for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to Sugar Land. Sincerely, Hotel Management
Outdated and poorly maintained. It was cheap though.
Business response:
Patrick, thank you for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel that are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you'll make plans to stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,372 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.