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Extended Stay America - Houston - Sugar Land

2.9
  • Hotels
  • Sugar Land, TX

About this business

HospitalityHotels

Location details

13420 Southwest Fwy., Sugar Land, TX, 77478, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.92,803 reviews
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Kathryn's profile image
Kathryn 
5 years ago

Business response:

Kathryn, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

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Traveler 
5 years ago

It was ok fairly clean the tv didn’t have a remote the WiFi was bad but it was a little more costly then it was worth but it was ok 

Business response:

Thank you for being our guest. Although you had an overall pleasant stay, we are sorry the remote controller of your television was missing and for the difficulties you had with your Wi-Fi. We have alerted our internet service provider to address the issues immediately. We hope you will consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management 

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Troy 
5 years ago

Quiet and comfortable and courteous at the front desk 

Business response:

Troy, thank you for choosing Extended Stay America. We are glad to know you had a peaceful stay with us and that our front desk staff took great care of you. It was our pleasure accommodating you, and we look forward to your next visit. Sincerely, Hotel Management 

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LaRonn 
5 years ago

Good enough A lil rough around the edges, but better than most. Service was good and prompt, erasy check in and out. 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you had a good time with us and that you were impressed with our warm hospitality. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Need serious upgrade very dated wonderful, staff dog friendly 

Business response:

Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. We can appreciate that you were hoping for a more up-to-date experience. We hope the other aspects of your stay made up for this and that you will come back to see us again on your next visit to this city. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

The room served it's purpose. We just spent one night. I would stay again if needed. 

Business response:

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you loved your comfortable suite and had a restful stay. It was a pleasure having you with us, and we look forward to hosting you again. Sincerely, Hotel Management 

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Antoine 
5 years ago

Business response:

Antoine, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Mi estancia fue placentera. 

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Houston - Sugar Land

How is Extended Stay America - Houston - Sugar Land rated?

Extended Stay America - Houston - Sugar Land has a 2.9 star rating with 2,803 reviews. 

When is Extended Stay America - Houston - Sugar Land open?

Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.