Extended Stay America - Houston - The Woodlands

Business response:

Thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know you received an excellent service from our staff and that you found us to be a great value. We would love to welcome you the next time your travels bring you to the area. Sincerely, Hotel Management 

Business response:

Sergio, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thanks for choosing our hotel. Although you liked our convenient location, we apologize for not living up to your expectations of providing you with an exceptional stay. Your feedback is noted and will be used to enhance our future guest experiences moving forward. We would like you to give us an opportunity to make it up to you on your next stay. Sincerely, Hotel Management 

Business response:

Renee, thank you for selecting Extended Stay America. It’s a pleasure knowing you loved our affordable rates and our convenient location. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Suzanne, thanks for posting a review. We are thrilled to know you had a great time being with us and loved everything we offer. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Juan, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Randy, it was a pleasure to read your fantastic review about us. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. Thanks for reviewing us. We hope to be your hotel of choice every time you visit Houston. Sincerely, Hotel Management 

Business response:

Thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management 

Business response:

Jacob, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management