This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel for the night Great location great price. Even has a kitchen so the next time we visit longer we will have to stay here.
Business response:
Jennifer, thank you for choosing Extended Stay America for your overnight stay. We are glad to read you liked our convenient location and affordable rates as well as the kitchenette in your room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Thought it was okay for just finding a place to lay your head down and get some sleep.
Business response:
Thank you for staying with us. We are glad you had a comfortable time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Everything was ok for staying a night and a place to sleep but nothing special. Employees were nice. I was not able to get the room I wanted because it didn't have a tv. I wanted a tv so I had to settle with what they had. Room was clean sheets were stained. The bed was not stable popped up from other end when sat down on the end of the bed.
Business response:
Brandon, thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
relaxing calm
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Best Hotel Check in 2 weeks As far as I'm concerned most hotels under 100usd are all the same, as long as the room is clean and is in good working condition. What can make a difference is if check in staff are rude or are helpful This was the first hotel room I rented in the last 2 weeks that actually had a pleasant front desk reception. This might seem ridiculous, but in reality who wants to be given a hard time or treated poorly right before they are laying down to rest for the evening.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to read that you liked our convenient location and your clean & comfortable room. We especially appreciate you recognizing Lilo for the service provided and will be sure to share your compliments. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Andrew, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
The Excellence Hotel I love everything a good feel I never felt better to lay into a real comfortable Hotel but you couldn't cook for your family and enjoy the view and the people around you with so friendly and I had everything I needed upon arrival and that made it even better thanks for my birthday
Business response:
Thank you for the 5-star review. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Jorge, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,163 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.