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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could have been better. The refrigerator was too small. The room was a little worn, but clean. Staff was good. Continental breakfast was a joke.
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Business response:
We are delighted you enjoyed your visit and appreciate you taking the time to share your feedback. It’s great to know that you loved our facilities as well as service. We look forward to seeing you again at Extended Stay America - Houston - The Woodlands! Sincerely, General Manager
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Houston - The Woodlands. Sincerely, General Manager
Great Friendly staff. Rooms redone. next to the highway but quiet
Business response:
It was a pleasure to have you as our guest at Extended Stay America Houston - The Woodlands. We are delighted to read you liked your room and the service provided by our staff. We hope to have the opportunity to welcome you back. Sincerely, General Manager
Business response:
Ross, thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Hotel muy cercano a todo y a muy buen precio. En general todo fue muy bueno. La única crítica que tengo es acerca de la información deficiente, especialmente en los horarios de la Recepción, y acerca de que había una ventanilla para golpear cuando está cerrada la recepción. De resto estuvo muy bien y volvería al hotel
Business response:
Martha, it was our pleasure having you as our guest at Extended Stay America - Houston - The Woodlands. It’s our pleasure knowing you had a pleasant experience and enjoyed being with us. However, we are sorry for the inconvenience you experienced by our front desk associates. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to see you again soon. Sincerely, General Manager
Good comfort stay Was a good stay real close to places we were going friendly employees
Business response:
Rodrigo, thanks for staying at Extended Stay America Houston - The Woodlands, and for highlighting our location and helpful associates. I will share your compliments with my team. We look forward to welcoming you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 2.7 star rating with 2,583 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.