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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One exit from the Pavillion. It was clean. Small rooms but nice. We really enjoyed staying. Good A/C. Nice friendly staff.
Business response:
I appreciate you taking the time to write such a fabulous review. I'm thrilled that we provided you with great service. The staff and I are proud to have provided you with a clean room that was to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Not bad for the price I just wanted an affordable, clean hotel in the right location so I had low standards. The employees were friendly & professional but the hotel feels a little run down and the other customers were questionable individuals. Room was small but clean, hotel is easy to get to.
Business response:
Thank you so much for posting a review of our property. I'm glad that you received friendly service from my staff and that we were able to provide you with a clean room at an affordable price. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Avg stay Nice place, customer service sucks but everything else was great
Business response:
I want to thank you for taking the time to post a review of your stay. I am pleased to read that you enjoyed your stay overall; however, it was disheartening to read that you received poor customer service from my staff. I will be meeting with my entire team to review our customer service standards to ensure that your experience is not repeated. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Okay For a I night stay it's well , the breakfast is just coffee and bread and fruit. Our room was pretty clean except for a towel that hung on the restroom door but other than that it was good.
Business response:
I want to thank you for taking the time to post a review of your stay. I am disappointed to read of the cleanliness issue in your room with the towel. I will be sharing your feedback with my housekeeping staff so that it does not happen again. Thank you for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
nicec room Nice friendly receptionist. The room was clean the bed was very comfortable. Really enjoyed the stay.
Made reservations for a double bed, expecting 2 beds but only had one full size bed in room. No ice machine on property, no cups, one vending machine for sodas all the way by the office. There was no shampoo or anything in the room. The shower floor was very dirty looking and ran out of hot water quickly. We were pretty disappointed with the place overall and probably won't ever stay there again.
PERFECT LOCATION FOR MY BUSY SCHEDULE THIS HOTEL HAS THE PERFECT LOCATION IF YOU PLAN TO VISIT THE WOODLANDS AREA AND THE DOWNTOWN HOUSTON AREA. THE HOTEL IS JUST 5 MINUTES FROM THE WOODLANDS, AND ABOUT 30 MINUTES FROM DOWNTOWN HOUSTON. EASY TO ACCESS THROUGH I-45 HIGHWAY. I GOT ALL THE FACILITIES: A COMPLETE KITCHEN, FREE PARKING, WIFI, CABLE TV, FLAT TV, QUITE, CLEAN, AND EVERY MORNING, MY HOT COFFEE. FRONT DESK HAS REAL NICE STAFF. AND, ANYTHING YOU NEED, EVEN AT LAST MINUTE, YOU ONLY HAVE TO ASK FOR IT AND YOU WILL HAVE ... read more
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so glad to read that our location was perfect for your busy schedule, and that we were able to provide you a clean and quiet room with all the amenities you needed. I'm thrilled that you plan on staying with us again. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Convenient location in The Woodlands We were at The Woodlands for a swim meet, which was two exits away. Quick and easy to get to and from the pool. Restaurants are within walking distance of the hotel. Room with two queen beds was spacious for two people.
Business response:
Thank you so much for posting a review of our property. I am so pleased to read that our location was convenient to your needs and that your room was clean and spacious. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 4.2 star rating with 1,132 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.