This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A bit tired, and too many "extended" stay guests. I use this hotel for the stay of overnight employees. The hotel used to offer many extended stay usual in room amenities such as a coffee maker with reasonable overnight supplies and a hot "Sam's Club" idea of a hot breakfast. Although the price was raised from $50 a night to $75, one year back for new flat screen TVs and some paint, a lot of the amenities have gone away. Maybe because guests abused them or took them as souvenirs. At least in the last two stays there have bee... read more
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not satisfied with our new dish process. We do now keep the kitchen equipment at the front desk to ensure that it is properly sanitized for guests, but they are still available at no charge upon request. To uphold our company's high standards, we will be sure to communicate this process better with guests moving forward. Thank you very much for providing us with your feedback. W... read more
easy to locate,good location Had all the conveniences I needed.
Business response:
John - Thank you for taking the time to post a review of our hotel. I am glad to hear that you enjoyed our location and your stay with us overall. Thank you for choosing Extended Stay America. We look forward to welcoming you again in the future, should your travels bring you back to our area.
Okay hotel near the high way Room was just okay, the curtains should be fuller and effectively cover the windows.
Business response:
Thank you for taking the time to write a review of your stay. I am pleased to read that our location was convenient for you; however, please accept our apologies that we did not provide you with a trash bin. I will be working with my staff to ensure that guests are provided with necessary items to ensure that this does not happen again. As well, I am sorry to read that you were not satisfied with your curtains. We will use your feedback as we continually work to make improvements at our hotel. Thank you again for posting you... read more
Great room - great price Got what I expected a great room at a great price ......
Business response:
I appreciate you taking the time to write such a positive review. I'm so pleased to hear that we provided you with a great room at a great price. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Very satisfied I really enjoyed my stay! One thing that bothered me was that the appliances for my room were left outside in a box and I didn't have any pots or pans for cooking. Overall, I will definitely be back.
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you enjoyed your stay overall; however, I am sorry to read that my staff did not provide you with pots or pans. I will share your comments with them so that this does not happen again. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Great for the price I got a great price and quick reservation from an independent hotel website the day before. It was the tiniest room ever, but perfect for a one night stay. The regular, old-fashioned double bed was fine for me, but might seem small for a couple. I asked for a hairdryer, but none were available. The only complaint was the musty, old smoke odor. I got over it, but would rather have a cleaner smelling room if my stay was longer. Perfect location off I-45, near the CWM Pavillion, Woodlands Mall, and all the m... read more
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 2.7 star rating with 2,583 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.