Extended Stay America - Houston - The Woodlands

Anonymous 

on Expedia

11 years ago

Affordable option in The Woodlands. When booking through Expedia, I chose option of new/refurbished room for just a little more, and room fit that description. There were other rooms I could see from outside that had not been refurbished, so apparent work in progress. Front desk very accommodating, even with temporary power out due to severe weather. 

Kathy I 

on Expedia

11 years ago

Sufficient for 1 night stay Had reserved a non-smoking room, but room was very musty smelling and had an aroma of stale smoke. That seems to happen quite often in motels that aren't 100% nonsmoking. Bed was pretty comfortable, and at least I had more than 2 pillows. It was okay for just having a place to stay overnight in the area. 

Rachel P 

on Expedia

11 years ago

Clean, but stinky I checked in on a Saturday after hours with no issues. The lady who checked me in was very pleasant and helpful. When I got into the room I was immediately hit with a scent of animal and smoke although the room was clean. My room was supposed to be non-smoking. I called the office and she offered to Febreeze the room. Due to serious allergies, me and my friends couldn't stay in the room and the hotel was fully booked. We ended up staying down the street at another hotel. Although we didn't get to stay the c... read more

Sandy 

on Expedia

11 years ago

Convenient but in need of repair The room smelled moldy/musty as if it had flooded or been smoked in or something even after I sprayed a neutralizer, every time I entered it smelled bad. The furniture was marred and the hotel is obviously old. It was inexpensive and convenient to where I was visiting but I would not stay there again alone and not on a first floor. It was newly painted, the bed was comfortable but had some cleaning and updating issues. 

Jo 

on Expedia

11 years ago

concert trip This is the 2nd time we've stayed in this hotel. The 1st stay was 1★. Improvements are substancial. There was some pressure washing going on, but it didn't interfere with our stay. The bed was small, but comfprtable. We took a cab to the concert. But don't use the referral from the hotel, it's way to expensive. The 1 we used was less than $20 dollars round trip. Concert was fabulous! 

MW 

on Expedia

11 years ago

Slept great Front desk was very courteous and friendly. Slept great.