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Extended Stay America - Houston - Westchase - Richmond
- Hotels
- Houston, TX
About this business
Location details
3200 W. Sam Houston Pkwy. S., Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really enjoyed my stayGeorgetown Texas Hotel was very clean and staff very friendly and helpful.
Nice staff, clean lobby, and nice room This hotel had a very friendly staff who are willing to help with any questions. The lobby was nice and clean as was the guest laundry. The only problem I had with the room was it smelled of Marijuana and was not sure if was my room or the hall way?
Will come again. This recently renovated Extended Stay was clean and comfy. The staff was always helpful and friendly. My stay was during heavy rains that flooded many streets and parking lots in the vicinity. (April 2009) Our lot was high and did not flood, while associates of mine staying in nearby 'suite type' hotels had water in their cars. The staff went the extra mile to help with special business needs due to the flood. Next time in town, I'll be coming back.
Beware of ants. Pros: Price is OK and it's close to a lot of places you might want to go to. Can check out up to 2 hours late if ask. Love the full size fridge and kitchen. Cons: Carpets are not very clean. Maid cleans room only once a week. Lots of little ants in my sugar, Upstairs was noisy, Laundrymat not big enough and some don't even work. Have to ask the desk for towels and toilet paper every time.
Rude staff and bugs everywhere
Business response:
Dear Angelica, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for providing you with anything less than a pleasant experience. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your... read more
No kind of help to do a welfare check on my room. I ask the front desk to do a wellfare check on my room 224 today 08/11/2025 around 11am to 1p I called the front desk to be transferred to my room 3 times no answer, the front desk clerk told me he was to busy to go do a wellfare check and my wife phone was dead, I had to call the police to do a wellfare check. So at this time the front desk clerk was too lazy to go check my room to see if my family was still alive. I didn’t like the fact that this Mexican said he not gong to... read more
Frequently asked questions about Extended Stay America - Houston - Westchase - Richmond
How is Extended Stay America - Houston - Westchase - Richmond rated?
Extended Stay America - Houston - Westchase - Richmond has a 2.9 star rating with 1,620 reviews.
When is Extended Stay America - Houston - Westchase - Richmond open?
Extended Stay America - Houston - Westchase - Richmond is open now. It will close tomorrow at 12:00 a.m.